Re: Bad Google Review

--000000000000766ea3060e1043fb Content-Type: multipart/alternative; boundary="000000000000766ea0060e1043fa" --000000000000766ea0060e1043fa Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Megan, We have spoken to the caregiver, and she will update her post - she is looking to work more hours for us. Stay tuned for a new review. Regards, Chuck On Wed, Jan 3, 2024 at 12:30=E2=80=AFPM Megan Heinen w= rote: > Thank you. > > On Wed, Jan 3, 2024 at 10:59=E2=80=AFAM Chuck Terlesky > wrote: > >> We know the caregiver - we will reach out first to see what can be done. >> >> Ill let you know what she says. >> >> Thanks, >> Chuck >> >> On Wed, Jan 3, 2024 at 10:59=E2=80=AFAM Megan Heinen wrote: >> >>> Hi team - FYI, Kira, our new team member, flagged a negative review in >>> the screenshot below. Can your team follow up with this caregiver? >>> Otherwise, we will post a public reply. >>> >>> ---------- Forwarded message --------- >>> From: Kira Farnham >>> Date: Fri, Dec 22, 2023 at 11:52=E2=80=AFAM >>> Subject: Bad Google Review >>> To: Megan Heinen >>> >>> >>> Hi Megan, >>> >>> I attached another poor review from Calgary. Anything I should do?[imag= e: >>> Screenshot (9).png] >>> >>> Best, >>> >>> Kira >>> >>> >> >> -- >> Chuck Terlesky B.A., CCPE >> General Manager/Regional Caregiver Ambassador for Canada >> >> 403-301-3777 >> >> TheKey.ca >> >> [image: TheKey] >> >> --=20 Chuck Terlesky B.A., CCPE General Manager/Regional Caregiver Ambassador for Canada 403-301-3777 TheKey.ca [image: TheKey] --000000000000766ea0060e1043fa Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi = Megan, We have spoken to the caregiver, and she will update her post - she = is looking to work more hours for us. Stay tuned for a new review. Regards, Chuck On Wed, Jan 3, 2024 at 1= 2:30=E2=80=AFPM Megan Heinen &lt; mhei= nen@thekey.com &gt; wrote: Thank you.=C2=A0 On Wed, Jan 3, 2024 at 1= 0:59=E2=80=AFAM Chuck Terlesky &lt; cterlesky@thekey.com &gt; wrote: We know the caregiver - we will reach ou= t first to see what can be=C2=A0done.=C2=A0 Ill let you know what she says.=C2=A0 Thanks, Chuck On Wed, Jan 3, 2024 at 10:59=E2=80= =AFAM Megan Heinen &lt; mheinen@thekey.com &gt; wrote: Hi team - FYI, Kira, our new team me= mber, flagged a negative review in the screenshot below. Can your team foll= ow up with this caregiver? Otherwise, we will post=C2=A0a public reply.=C2= =A0 ---------- Forwarded message --------- From: Kira Farnham &lt; kira.farnham@thekey.c= om &gt; Date: Fri, Dec 22, 2023 at 11:52=E2=80=AFAM Subject= : Bad Google Review To: Megan Heinen &lt; mheinen@thekey.com &gt; Hi Megan, I attached another poor review from= Calgary. Anything I should do?<img src=3D"cid:ii_lqh1r6yk0" alt=3D"Screens= hot (9).png" width=3D"452" height=3D"254"