Re: Bad Google Review

From
Megan Heinen <mheinen@thekey.com>
To
Chuck Terlesky <cterlesky@thekey.com>
CC
Timothy Thomas <tt@thekey.com>
Date
Wed, 3 Jan 2024 11:29:43 -0800
Folder
INBOX
--000000000000423b9d060e0fa563 Content-Type: multipart/alternative; boundary="000000000000423b9c060e0fa562" --000000000000423b9c060e0fa562 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thank you. On Wed, Jan 3, 2024 at 10:59=E2=80=AFAM Chuck Terlesky wrote: > We know the caregiver - we will reach out first to see what can be done. > > Ill let you know what she says. > > Thanks, > Chuck > > On Wed, Jan 3, 2024 at 10:59=E2=80=AFAM Megan Heinen = wrote: > >> Hi team - FYI, Kira, our new team member, flagged a negative review in >> the screenshot below. Can your team follow up with this caregiver? >> Otherwise, we will post a public reply. >> >> ---------- Forwarded message --------- >> From: Kira Farnham >> Date: Fri, Dec 22, 2023 at 11:52=E2=80=AFAM >> Subject: Bad Google Review >> To: Megan Heinen >> >> >> Hi Megan, >> >> I attached another poor review from Calgary. Anything I should do?[image= : >> Screenshot (9).png] >> >> Best, >> >> Kira >> >> > > -- > Chuck Terlesky B.A., CCPE > General Manager/Regional Caregiver Ambassador for Canada > > 403-301-3777 > > TheKey.ca > > [image: TheKey] > > --000000000000423b9c060e0fa562 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thank you.=C2=A0 On Wed, Jan 3, 2024 at 10:59=E2=80=AFA= M Chuck Terlesky &lt; cterlesky@thek= ey.com &gt; wrote: We know the caregiver - we will reach out first to see what can be=C2=A0= done.=C2=A0 Ill let y= ou know what she says.=C2=A0 Thanks, Chu= ck On Wed, Jan 3, 2024 at 10:59=E2=80=AFAM Megan Heinen &lt; mheinen@thekey.com &gt; wr= ote: Hi team - FYI, Kira, our new team member, flagged a negative review i= n the screenshot below. Can your team follow up with this caregiver? Otherw= ise, we will post=C2=A0a public reply.=C2=A0 ---------- Forwarded message ----= ----- From: Kira Farnham= &lt; kira.farnham@thekey.com &gt; Date: Fri, Dec= 22, 2023 at 11:52=E2=80=AFAM Subject: Bad Google Review To: Megan He= inen &lt; mheinen@th= ekey.com &gt; Hi Megan, = I attached another poor review from Calgary. Anything I should do? Best, Kira -- Chuck Terlesky B.A., CCPE General Manager/Regional Caregiver Ambassador for Canada 403-301-37= 77 TheKey.ca <span style=3D"font-size:12pt;= f

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