Re: New Ring Groups for Halifax and Oakville - [#716662]

From
Mark Warner <itsupport@thekey.com>
To
agraziani@thekey.com
CC
tt@thekey.com, phil.chanda@thekey.com
Date
2024-03-29 18:09:59
Folder
INBOX
And, of course, 8x8 has no 905 area code numbers available.  We have 289 and 365 numbers available.  Preference?     Thanks,   Mark Warner         
                           
                            On
                            Fri, 29 Mar at 12:05 PM
                            ,  Alexa Graziani <agraziani@thekey.com>  wrote:
                             Works for me! Agreed. Thanks, Mark.  
    
  
 On Fri, Mar 29, 2024 at 8:56 AM Mark Warner <itsupport@thekey.com> wrote: 
 
  
	 
 
 Phil is correct in her assessment; however, I would like to go ahead and have the meeting today if it's all the same to you all?  I'm sure it'll be brief, but actually "talking" things through helps with accuracy. 
   
 Thanks,  
 Mark Warner 
   
   
 
 
                           
                            On
                            Fri, 29 Mar at 11:46 AM
                            ,  TheKey Support <itsupport@thekey.com>  wrote:
                             
 Tim, Oakville and Miss would need separate #s -  
   
 Alexa, when you hear back from Mark please give Tim the phone number options for those regions 
   
   
 
  
 On Fri, Mar 29, 2024 at 11:43 AM Timothy Thomas <tt@thekey.com> wrote: 
 
 
 Yes the 905 number works for both Oakville and mississauga.      
 Tim Thomas 
 Head of Canada Division 
 Please note my email has changed: 
 tt@TheKey.com 
 (514) 591-9387 
  
 TheKey.ca 
  
   
 
   
 
  
 On Thu, Mar 28, 2024 at 2:43 PM Phil Chanda <phil.chanda@thekey.com> wrote: 
 
 
  Mark Warner will need to look up Mississauga/Oakville - I don't have those #s.  
  
 
  
 On Thu, Mar 28, 2024 at 2:41 PM Alexa Graziani <agraziani@thekey.com> wrote: 
 
 
 That would be great, thank you, Phil!   
 Tim - would one of these numbers also work for Mississauga/Oakville or is it set up differently? (not sure if you see anything on that, Phil?) 
 
  
 On Thu, Mar 28, 2024 at 11:36 AM Phil Chanda <phil.chanda@thekey.com> wrote: 
 
 
 
 Hi Alexa, Mark and Tim,   
 I don't think you need to have this meeting tomorrow.  When I look up Ontario, there are 4 #s pointing to Toronto in auto-attendant already 
   
 416-488-8777 - is the current # being used by Toronto and Halifax.  
 
   
 Tim, if you pick one of the other numbers listed below in the picture, we can say that's the Halifax # ( for example 416-855-2333). This number already goes to the Toronto team - and nothing needs to be done with Mark - and I can update Callrail.   
   
 Thanks, 
 Phil 
   
 
 
 
 
  
 On Thu, Mar 28, 2024 at 2:22 PM Alexa Graziani <agraziani@thekey.com> wrote: 
 
 
 Hi Mark,   
 We need new Ring Groups created for Halifax and Oakville so we can use them for Callrail routing/attribution (now that everything is moving to TheKey.ca). 
   
 We'll want Halifax's to match Toronto (416-488-8777) and Oakville's to match Mississauga (905-337-1200). 
   
 I've set up a call tomorrow to talk it through. 
 
   
 Sincerely,     
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      Alexa Graziani
     
     
   
   
     
     
      Senior Marketing Manager - Consumer Growth
     
     
   
   
     

   
     
     
     
     
   
   
     
     
      
       TheKey.com
      
     
     
   
   
     
     
      
     
     
   
  
 
  
 
 
 
 
 
 
 
    
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      Alexa Graziani
     
     
   
   
     
     
      Senior Marketing Manager - Consumer Growth
     
     
   
   
     

   
     
     
     
     
   
   
     
     
      
       TheKey.com
      
     
     
   
   
     
     
      
     
     
   
  
 
  
 
 
 
 
 
 
 
  
                          
 
                         
 


	







  
    
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      Alexa Graziani
     
     
   
   
     
     
      Senior Marketing Manager - Consumer Growth
     
     
   
   
     

   
     
     
     
     
   
   
     
     
      
       TheKey.com





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