Re: New Ring Groups for Halifax and Oakville

From
Phil Chanda <phil.chanda@thekey.com>
To
Timothy Thomas <tt@thekey.com>
CC
Alexa Graziani <agraziani@thekey.com>, TheKey IT Support <itsupport@thekey.com>
Date
2024-03-29 11:46:27
Folder
INBOX
📎 =?UTF-8?B?U2NyZWVuc2hvdCAyMDI0LTAzLTI4IGF0IDIuMjYuMDfigK9QTS5wbmc=?=
Tim, Oakville and Miss would need separate #s -

Alexa, when you hear back from Mark please give Tim the phone number
options for those regions

On Fri, Mar 29, 2024 at 11:43 AM Timothy Thomas <tt@thekey.com> wrote:

> Yes the 905 number works for both Oakville and mississauga.
>
> Tim Thomas
> Head of Canada Division
> *Please note my email has changed:*
> tt@TheKey.com <tt@thekey.com>
> (514) 591-9387
> TheKey.ca <https://www.thekey.ca/>
> [image: TheKey] <https://www.thekey.com/>
>
>
> On Thu, Mar 28, 2024 at 2:43 PM Phil Chanda <phil.chanda@thekey.com>
> wrote:
>
>> Mark Warner will need to look up Mississauga/Oakville - I don't have
>> those #s.
>>
>> On Thu, Mar 28, 2024 at 2:41 PM Alexa Graziani <agraziani@thekey.com>
>> wrote:
>>
>>> That would be great, thank you, Phil!
>>>
>>> Tim - would one of these numbers also work for Mississauga/Oakville or
>>> is it set up differently? (not sure if you see anything on that, Phil?)
>>>
>>> On Thu, Mar 28, 2024 at 11:36 AM Phil Chanda <phil.chanda@thekey.com>
>>> wrote:
>>>
>>>> Hi Alexa, Mark and Tim,
>>>>
>>>> I don't think you need to have this meeting tomorrow.  When I look up
>>>> Ontario, there are 4 #s pointing to Toronto in auto-attendant already
>>>>
>>>> 416-488-8777 - is the current # being used by Toronto and Halifax.
>>>>
>>>> Tim, if you pick one of the other numbers listed below in the picture,
>>>> we can say that's the Halifax # ( for example 416-855-2333). This number
>>>> already goes to the Toronto team - and nothing needs to be done with Mark -
>>>> and I can update Callrail.
>>>>
>>>> Thanks,
>>>> Phil
>>>>
>>>> [image: Screenshot 2024-03-28 at 2.26.07 PM.png]
>>>>
>>>> On Thu, Mar 28, 2024 at 2:22 PM Alexa Graziani <agraziani@thekey.com>
>>>> wrote:
>>>>
>>>>> Hi Mark,
>>>>>
>>>>> We need new Ring Groups created for Halifax and Oakville so we can use
>>>>> them for Callrail routing/attribution (now that everything is moving to
>>>>> TheKey.ca).
>>>>>
>>>>> We'll want Halifax's to match Toronto (416-488-8777) and Oakville's to
>>>>> match Mississauga (905-337-1200).
>>>>>
>>>>> I've set up a call tomorrow to talk it through.
>>>>>
>>>>> Sincerely,
>>>>>
>>>>> --
>>>>> Alexa Graziani
>>>>> Senior Marketing Manager - Consumer Growth
>>>>> TheKey.com <https://www.thekey.com/>
>>>>> [image: TheKey] <https://homecareassistance.com/>
>>>>>
>>>>
>>>
>>> --
>>> Alexa Graziani
>>> Senior Marketing Manager - Consumer Growth
>>> TheKey.com <https://www.thekey.com/>
>>> [image: TheKey] <https://homecareassistance.com/>
>>>
>>

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