Re: BLA-0000002955 - ARYA HEALTHY LIVING INC. - MLITSD THA Licence Application - Request for Additional Information

The balance due will be remitted next week.

On Sat, Jan 31, 2026, 11:57 AM Seth Poindexter <seth.poindexter@thekey.com>
wrote:

> We will need to confirm with KPMG. Yesterday they provided the balance for
> Arya Healthy Living Inc and we are in compliance with only our current GST
> payable due 1/31.
>
>
> On Sat, Jan 31, 2026, 11:47 AM Sean Cygan <scygan@thekey.com> wrote:
>
>> Hi Michael and Seth
>>
>> The attached TCV letter that Tim gave me shows that we still owe a
>> balance of 17K which means we are not compliant since we owe money.   We
>> need the balance paid off *ASAP*.
>>
>> Thanks
>>
>> On Mon, Jan 19, 2026 at 12:22 PM Timothy Thomas <tt@thekey.com> wrote:
>>
>>> Thank you for your help.
>>>
>>> On Mon, Jan 19, 2026 at 2:15 PM Dylan Hodson <dylan.hodson@thekey.com>
>>> wrote:
>>>
>>>> Hi Tim,
>>>>
>>>> I have escalated it to both the VP of our relationship team as well as
>>>> the individual responsible for all of our Letters of Credit.
>>>>
>>>> I agree that this is taking much longer than it should. The delay is
>>>> attributable to this being a new entity that had to by identified by the
>>>> bank, having to establish new signer authorities with the bank for that
>>>> entity, and this occurring over several holidays where the bank has been
>>>> closed or in a "blackout" period where things slow down substantially.
>>>>
>>>> I will continue to escalate with calls and emails to get this completed
>>>> and as soon as I have the letter we will send it over.
>>>>
>>>> Thank you,
>>>> Dylan
>>>>
>>>> On Mon, Jan 19, 2026 at 10:56 AM Timothy Thomas <tt@thekey.com> wrote:
>>>>
>>>>> Hi Dylan,
>>>>>
>>>>> We're at the point of potentially losing our permit. Given our size, I
>>>>> imagine we are a decent client of JPM. Are you able to escalate this
>>>>> request? It's been 2 months now and it's no longer acceptable for us to
>>>>> wait.
>>>>>
>>>>> Thanks
>>>>> Tim
>>>>>
>>>>> On Mon, Jan 19, 2026 at 1:31 PM Dylan Hodson <dylan.hodson@thekey.com>
>>>>> wrote:
>>>>>
>>>>>> Hi Sean,
>>>>>>
>>>>>> Yes, I've still been asking the bank for updates nearly every day.
>>>>>> The last update I had was on Thursday of last week but I followed up with
>>>>>> them this morning and am requesting it ASAP.
>>>>>>
>>>>>> Thank you,
>>>>>> Dylan
>>>>>>
>>>>>> On Mon, Jan 19, 2026 at 9:18 AM Sean Cygan <scygan@thekey.com> wrote:
>>>>>>
>>>>>>> Hi Dylan,
>>>>>>>
>>>>>>> Has the bank sent you the letter yet?   If not, can you push them to
>>>>>>> have it done ASAP?
>>>>>>>
>>>>>>> Sean
>>>>>>>
>>>>>>> On Fri, Jan 9, 2026 at 12:44 PM Dylan Hodson <
>>>>>>> dylan.hodson@thekey.com> wrote:
>>>>>>>
>>>>>>>> Hello,
>>>>>>>>
>>>>>>>> The bank reached out for an additional request as well as a second
>>>>>>>> form of ID for a signer, both of which have been provided.
>>>>>>>>
>>>>>>>> They are still indicating they are working as quickly as they can,
>>>>>>>> but that is the last update I have, as of this morning.
>>>>>>>>
>>>>>>>> Thank you,
>>>>>>>> Dylan
>>>>>>>>
>>>>>>>> *Dylan Hodson*
>>>>>>>>
>>>>>>>> Manager, Treasury | TheKey
>>>>>>>>
>>>>>>>> Mobile: 620.842.2991
>>>>>>>>
>>>>>>>> <http://www.thekey.com>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> On Fri, Jan 9, 2026 at 2:42 PM Sean Cygan <scygan@thekey.com>
>>>>>>>> wrote:
>>>>>>>>
>>>>>>>>> Hi Dylan
>>>>>>>>>
>>>>>>>>> Did you have a chance to read the email??
>>>>>>>>>
>>>>>>>>> Sean
>>>>>>>>>
>>>>>>>>> On Fri, Jan 9, 2026 at 7:52 AM Sean Cygan <scygan@thekey.com>
>>>>>>>>> wrote:
>>>>>>>>>
>>>>>>>>>> Hi Dylan,
>>>>>>>>>>
>>>>>>>>>> We received the following email regarding the credit letter.
>>>>>>>>>>
>>>>>>>>>> Sean
>>>>>>>>>>
>>>>>>>>>> ---------- Forwarded message ---------
>>>>>>>>>> From: Dragan, Katia (MLITSD) <Katia.Dragan@ontario.ca>
>>>>>>>>>> Date: Fri, Jan 9, 2026 at 5:37 AM
>>>>>>>>>> Subject: Re: BLA-0000002955 - ARYA HEALTHY LIVING INC. - MLITSD
>>>>>>>>>> THA Licence Application - Request for Additional Information
>>>>>>>>>> To: Sean Cygan <scygan@thekey.com>
>>>>>>>>>> Cc: compliance@thekey.com <compliance@thekey.com>, tt@thekey.com
>>>>>>>>>> <tt@thekey.com>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> Hello,
>>>>>>>>>>
>>>>>>>>>> I am writing for an update on your letter of credit.
>>>>>>>>>>
>>>>>>>>>> Thank you,
>>>>>>>>>>
>>>>>>>>>> *Katia Dragan*
>>>>>>>>>>
>>>>>>>>>> Bilingual Licensing Review Assessor |  Temporary Help Agency &
>>>>>>>>>> Recruiter Licensing Unit
>>>>>>>>>>
>>>>>>>>>> Ministry of Labour, Immigration, Training & Skills Development |
>>>>>>>>>> Ontario Public Service
>>>>>>>>>>
>>>>>>>>>> *katia.dragan@ontario.ca <katia.dragan@ontario.ca>*
>>>>>>>>>>
>>>>>>>>>> *Taking pride in strengthening Ontario, its places and its people*
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> *Katia Dragan*
>>>>>>>>>>
>>>>>>>>>> Évaluatrice bilingue des demandes de permis  |  Permis d’agence
>>>>>>>>>> de placement et de recruteur
>>>>>>>>>>
>>>>>>>>>> Ministère du Travail, de l’Immigration, de la Formation et du
>>>>>>>>>> Développement des compétences |  Fonction publique de l’Ontario
>>>>>>>>>>
>>>>>>>>>> *katia.dragan@ontario.ca <katia.dragan@ontario.ca>*
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> *Fiers de renforcer l'Ontario, ses lieux et sa population*
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> ------------------------------
>>>>>>>>>> *From:* Dragan, Katia (MLITSD) <Katia.Dragan@ontario.ca>
>>>>>>>>>> *Sent:* Thursday, December 18, 2025 9:47 AM
>>>>>>>>>> *To:* Sean Cygan <scygan@thekey.com>
>>>>>>>>>> *Cc:* compliance@thekey.com <compliance@thekey.com>;
>>>>>>>>>> tt@thekey.com <tt@thekey.com>
>>>>>>>>>> *Subject:* Re: BLA-0000002955 - ARYA HEALTHY LIVING INC. -
>>>>>>>>>> MLITSD THA Licence Application - Request for Additional Information
>>>>>>>>>>
>>>>>>>>>> Hello Sean,
>>>>>>>>>>
>>>>>>>>>> Thank you for this update.
>>>>>>>>>>
>>>>>>>>>> I will reach out on January 9th for an update if I do not hear
>>>>>>>>>> from you before then.
>>>>>>>>>>
>>>>>>>>>> Warm regards,
>>>>>>>>>>
>>>>>>>>>> *Katia Dragan*
>>>>>>>>>>
>>>>>>>>>> Bilingual Licensing Review Assessor |  Temporary Help Agency &
>>>>>>>>>> Recruiter Licensing Unit
>>>>>>>>>>
>>>>>>>>>> Ministry of Labour, Immigration, Training & Skills Development |
>>>>>>>>>> Ontario Public Service
>>>>>>>>>>
>>>>>>>>>> *katia.dragan@ontario.ca <katia.dragan@ontario.ca>*
>>>>>>>>>>
>>>>>>>>>> *Taking pride in strengthening Ontario, its places and its people*
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> *Katia Dragan*
>>>>>>>>>>
>>>>>>>>>> Évaluatrice bilingue des demandes de permis  |  Permis d’agence
>>>>>>>>>> de placement et de recruteur
>>>>>>>>>>
>>>>>>>>>> Ministère du Travail, de l’Immigration, de la Formation et du
>>>>>>>>>> Développement des compétences |  Fonction publique de l’Ontario
>>>>>>>>>>
>>>>>>>>>> *katia.dragan@ontario.ca <katia.dragan@ontario.ca>*
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> *Fiers de renforcer l'Ontario, ses lieux et sa population*
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> ------------------------------
>>>>>>>>>> *From:* Sean Cygan <scygan@thekey.com>
>>>>>>>>>> *Sent:* Wednesday, December 17, 2025 5:50 PM
>>>>>>>>>> *To:* Dragan, Katia (MLITSD) <Katia.Dragan@ontario.ca>
>>>>>>>>>> *Cc:* compliance@thekey.com <compliance@thekey.com>;
>>>>>>>>>> tt@thekey.com <tt@thekey.com>
>>>>>>>>>> *Subject:* Re: BLA-0000002955 - ARYA HEALTHY LIVING INC. -
>>>>>>>>>> MLITSD THA Licence Application - Request for Additional Information
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> *CAUTION -- EXTERNAL E-MAIL - Do not click links or open
>>>>>>>>>> attachments unless you recognize the sender.*
>>>>>>>>>>
>>>>>>>>>> Dear Ms. Dragan,
>>>>>>>>>>
>>>>>>>>>> I am writing to update you on the Know Your Customer (KYC)
>>>>>>>>>> process for Arya Healthy Living Inc.
>>>>>>>>>>
>>>>>>>>>> Our bank has indicated that the process is almost complete. Once
>>>>>>>>>> we receive the final confirmation letter, I will send it over to you as
>>>>>>>>>> soon as possible.  Will this delay in receiving the letter cause any issues
>>>>>>>>>> with our application?
>>>>>>>>>>
>>>>>>>>>> Thank you for your understanding. Please let me know if you have
>>>>>>>>>> any questions or concerns regarding the KYC process for Arya Healthy Living
>>>>>>>>>> Inc.
>>>>>>>>>>
>>>>>>>>>> Sean
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> On Mon, Nov 17, 2025 at 10:47 AM Dragan, Katia (MLITSD) <
>>>>>>>>>> Katia.Dragan@ontario.ca> wrote:
>>>>>>>>>>
>>>>>>>>>> Hello,
>>>>>>>>>>
>>>>>>>>>> Thank you your message.
>>>>>>>>>>
>>>>>>>>>> I will touch based with you regarding the amendment on December
>>>>>>>>>> 17th, 2025.
>>>>>>>>>>
>>>>>>>>>> We can see from there if additional time is required.
>>>>>>>>>>
>>>>>>>>>> Warm regards,
>>>>>>>>>>
>>>>>>>>>> *Katia Dragan*
>>>>>>>>>>
>>>>>>>>>> Bilingual Licensing Review Assessor |  Temporary Help Agency &
>>>>>>>>>> Recruiter Licensing Unit
>>>>>>>>>>
>>>>>>>>>> Ministry of Labour, Immigration, Training & Skills Development |
>>>>>>>>>> Ontario Public Service
>>>>>>>>>>
>>>>>>>>>> *katia.dragan@ontario.ca <katia.dragan@ontario.ca>*
>>>>>>>>>>
>>>>>>>>>> *Taking pride in strengthening Ontario, its places and its people*
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> *Katia Dragan*
>>>>>>>>>>
>>>>>>>>>> Évaluatrice bilingue des demandes de permis  |  Permis d’agence
>>>>>>>>>> de placement et de recruteur
>>>>>>>>>>
>>>>>>>>>> Ministère du Travail, de l’Immigration, de la Formation et du
>>>>>>>>>> Développement des compétences |  Fonction publique de l’Ontario
>>>>>>>>>>
>>>>>>>>>> katia.dragan@ontario.ca
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> *Fiers de renforcer l'Ontario, ses lieux et sa population*
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> ------------------------------
>>>>>>>>>> *From:* Sean Cygan <scygan@thekey.com>
>>>>>>>>>> *Sent:* Monday, November