--000000000000d2bc0e062b39551b Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thank you, Umesh! On Wed, Jan 8, 2025 at 2:20=E2=80=AFPM Umesh Shah wrote: > One of the reasons clients do not see this email would be their email > subscribers may have moved to the junk folder or some other folder. But I > can assure that it was delivered successfully. > > Here are more logs for Richard Ajami that show that Apple Bot did > open/read the email 4 times. > > ow > id > sender > recipient > event > message > timestamp > client_info.device_type > client_info.client_os > client_info.client_name > client_info.client_type > client_info.bot > client_info.user_agent > 1 > QpruoGBdSUapbgWtkidjMg > noreply@notices.thekey.com > nadjaajami@icloud.com > accepted > > 2024-09-17 02:08:06.803000 UTC > > > > > > > 2 > -k4UbHsrTp24i2jENbkByw > noreply@notices.thekey.com > nadjaajami@icloud.com > *delivered* > OK > 2024-09-17 02:08:09.171000 UTC > > > > > > > 3 > RjHn7tq0TsGRXAhPd9_Ztg > > nadjaajami@icloud.com > *opened* > > 2024-09-17 02:42:14.539000 UTC > unknown > unknown > unknown > unknown > apple > Mozilla/5.0 > 4 > Kqra3OQYQzGhTAn6oFofxA > > nadjaajami@icloud.com > *opened* > > 2024-09-17 02:12:48.889000 UTC > unknown > unknown > unknown > unknown > apple > Mozilla/5.0 > 5 > CFXdgw_9T-u0NhVGIXkZ8w > > nadjaajami@icloud.com > *opened* > > 2024-10-27 21:55:03.630000 UTC > unknown > unknown > unknown > unknown > apple > Mozilla/5.0 > 6 > rzdt3Ew7TiG0NPxjx9Tkmg > > nadjaajami@icloud.com > *opened* > > 2024-11-23 00:01:26.655000 UTC > unknown > unknown > unknown > unknown > apple > Mozilla/5.0 > > > Same for Margaret Sparks > Row > id > sender > recipient > event > message > timestamp > client_info.device_type > client_info.client_os > client_info.client_name > client_info.client_type > client_info.bot > client_info.user_agent > 1 > Yi0D4kZ0TACUvOjYuTm3kA > noreply@notices.thekey.com > ehcaron@sympatico.ca > accepted > > 2024-09-17 02:08:06.933000 UTC > > > > > > > 2 > J1cnf6KIQV6duYiFWaaLJw > noreply@notices.thekey.com > ehcaron@sympatico.ca > *delivered* > OK > 2024-09-17 02:08:08.073000 UTC > > > > > > > 3 > 38Nzl4CNQwGf_ZsgdSn7rA > > ehcaron@sympatico.ca > *opened* > > 2024-09-17 02:57:36.390000 UTC > unknown > unknown > unknown > unknown > apple > Mozilla/5.0 > 4 > FNbdqHkbQfCf1VLqo7d05w > > ehcaron@sympatico.ca > *opened* > > 2024-09-17 20:55:48.031000 UTC > unknown > unknown > unknown > unknown > apple > Mozilla/5.0 > > Thanks, > Umesh > > On Jan 8, 2025, at 2:06=E2=80=AFPM, Audra Williams wr= ote: > > Hi Joey! > > This shows that it was sent and delivered and the timestamp as well. Do > you think they need more than this? > > Best, > > On Wed, Jan 8, 2025 at 1:53=E2=80=AFPM Joey Taylor wrote: > >> Good Afternoon Umesh, >> >> The client is disputing receiving an email. Is there proof that we can >> forward them of the sent copy? >> >> On Wed, Jan 8, 2025 at 4:43=E2=80=AFPM Umesh Shah wro= te: >> >>> Hi Team, >>> >>> Here is