--000000000000490a3405e2967fb2 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thanks Isabelle! Great for the add on for Ali and Irin. I think for now, that will satisfy the need. I will chat with Timothy when he returns from vacation and see what the plan will be going forward. Thanks again! Sandra Sandra Daoust *Finance Manager - Canada* Tel: 514.907.5065 | Fax: 514.221.4265 sdaoust@homecareassistance.com | Homecareassistancemontreal.ca On Tue, Jun 28, 2022 at 7:54 PM Isabelle La wrote: > Hi Taneshia, > > Nice speaking with you about this earlier today and thank you for > flagging. The 8x8 Transition was determined for HCA Toronto and Mavencare > Toronto Teams only since that's the only locations where leadership (Tim) > had informed us of 8x8 phone migration. > > Regarding users Ali and Irin, I can add them as users now. However, that > begs the bigger question for Tim to answer when he returns and/or Sandra = to > determine if the whole team in general should transition to 8x8 so that > communications internally can be smoother. If so, we'll have to be put in > touch with who will be managing that initiative and can scope out the > project and get it started. If we are not going to transition them to 8x8= , > please let me know and we can put that aside for now. Either way, accordi= ng > to Taneisha's request, we can add Ali & Irin. > > Ali & Irin, you will be receiving a welcome email from 8x8. You do not > need to "Setup/Activate Account" as prompted to do in that email. Instead= , > use the links to download the 8x8 Work app to your laptop and/or work cel= l > phones. Once that is downloaded, login using your @thekey.com work email > address but instead of putting the Password in when prompted, please clic= k > on the "LOGIN USING GOOGLE" link to activate the Single-Sign-On feature. = It > will then prompt you to login using your work email address, go ahead and > enter that work email address again and this time enter your email accoun= t > password. (If prompted between Organizational GSuite account or Individua= l > Gmail account, please select the Organizational option) Complete the > multi-factor security authentication and then you should be logged in to > your 8x8 app. Please see a link to an earlier 8x8 training we did with th= e > HCA & Mavencare Toronto team if you'd like to learn about the phone app > features further. > > 8x8 PHONE APP TRAINING RECORDING VIDEO LINK > > > If you have any issues or questions, please let me know. > > > On Tue, Jun 28, 2022 at 2:31 PM Taneshia Persaud taneshia.persaud@thekey.com> wrote: > >> Hello Isabelle and Timothy, >> >> It occurred to me today that if caregivers/clients/families/facilities >> are calling for someone from finance, particularly Ali or Irin, how woul= d >> we transfer them via 8x8? I wasn't sure if there was an interim solution >> since neither of them are setup on 8x8 currently. With Ali, for example, >> people would call the main office (41