--000000000000b2d03505e8a4891a Content-Type: text/plain; charset="UTF-8" No problem, i'll make that switch once the port is complete. On Wed, Sep 14, 2022 at 11:10 AM Dennis Fancy wrote: > Thank you very much Keith. > > One other housekeeping item please Keith. Can you please change my 8x8 > caller ID from 204-487-6700 to 204-489-6000 once the port is complete? > > Thanks again, > > Dennis Fancy, BSP > Care Solutions Manager > *Please note my email has changed:* > dfancy@thekey.com > TheKey.com > [image: TheKey] > > > On Wed, Sep 14, 2022 at 10:00 AM Keith Moore wrote: > >> That's correct, this is related to 204-489-6000. >> >> I'll get the port resubmitted and request to have the remaining number >> disconnected. >> >> Thank you. >> >> On Wed, Sep 14, 2022 at 10:58 AM Dennis Fancy wrote: >> >>> Thank you Keith, >>> >>> None of these numbers are required. Just to confirm, it is the >>> 204-489-6000 number that needs to be ported to 8x8. >>> >>> Hopefully we are finally able to get this done. >>> >>> Dennis Fancy, BSP >>> Care Solutions Manager >>> *Please note my email has changed:* >>> dfancy@thekey.com >>> TheKey.com >>> [image: TheKey] >>> >>> >>> On Wed, Sep 14, 2022 at 9:07 AM Keith Moore wrote: >>> >>>> Hello all, >>>> >>>> I was finally have to get a Customer Service Record from Shaw, before I >>>> resubmit the port request are any of the following numbers needed (They >>>> look to be a sequential block and are most likely roll-over or direct >>>> numbers) >>>> If none of these are needed, I'll request to have them disconnected at >>>> the time of port. >>>> >>>> 2045949512 >>>> 2045949513 >>>> 2045949514 >>>> 2045949515 >>>> 2045949516 >>>> 2045949517 >>>> 2045949518 >>>> 2045949519 >>>> 2045949521 >>>> 2045949522 >>>> 2045949523 >>>> 2045949524 >>>> 2045949525 >>>> 2045949526 >>>> 2045949527 >>>> 2045949528 >>>> 2045949529 >>>> >>>> On Tue, Sep 6, 2022 at 12:06 PM Timothy Thomas wrote: >>>> >>>>> Some good news! Thank you all. >>>>> >>>>> On Tue, Sep 6, 2022 at 12:02 PM Dennis Fancy >>>>> wrote: >>>>> >>>>>> Good news! Telexperts was in this morning and the IVR issue for >>>>>> Winnpeg appears to be resolved. >>>>>> >>>>>> Thank you Keith for providing them with the proper direction on this >>>>>> matter. >>>>>> >>>>>> Dennis Fancy, BSP >>>>>> Care Solutions Manager >>>>>> *Please note my email has changed:* >>>>>> dfancy@thekey.com >>>>>> TheKey.com >>>>>> [image: TheKey] >>>>>> >>>>>> >>>>>> On Tue, Sep 6, 2022 at 8:54 AM Timothy Thomas wrote: >>>>>> >>>>>>> Thanks Keith. Looking forward to a resolution here. Appreciate the >>>>>>> hard work. >>>>>>> >>>>>>> On Fri, Sep 2, 2022 at 12:57 PM Keith Moore >>>>>>> wrote: >>>>>>> >>>>>>>> Thanks for the information Dennis, I've put a service request into >>>>>>>> Telexperts regarding the forward and possibly providing a CSR (Customer >>>>>>>> Service Record) for the account if they have one to assist in the porting >>>>>>>> process. >>>>>>>> Updates to follow once we hear back from them or 8