--00000000000069101b05e8a486f9 Content-Type: text/plain; charset="UTF-8" Thank you very much Keith. One other housekeeping item please Keith. Can you please change my 8x8 caller ID from 204-487-6700 to 204-489-6000 once the port is complete? Thanks again, Dennis Fancy, BSP Care Solutions Manager *Please note my email has changed:* dfancy@thekey.com TheKey.com [image: TheKey] On Wed, Sep 14, 2022 at 10:00 AM Keith Moore wrote: > That's correct, this is related to 204-489-6000. > > I'll get the port resubmitted and request to have the remaining number > disconnected. > > Thank you. > > On Wed, Sep 14, 2022 at 10:58 AM Dennis Fancy wrote: > >> Thank you Keith, >> >> None of these numbers are required. Just to confirm, it is the >> 204-489-6000 number that needs to be ported to 8x8. >> >> Hopefully we are finally able to get this done. >> >> Dennis Fancy, BSP >> Care Solutions Manager >> *Please note my email has changed:* >> dfancy@thekey.com >> TheKey.com >> [image: TheKey] >> >> >> On Wed, Sep 14, 2022 at 9:07 AM Keith Moore wrote: >> >>> Hello all, >>> >>> I was finally have to get a Customer Service Record from Shaw, before I >>> resubmit the port request are any of the following numbers needed (They >>> look to be a sequential block and are most likely roll-over or direct >>> numbers) >>> If none of these are needed, I'll request to have them disconnected at >>> the time of port. >>> >>> 2045949512 >>> 2045949513 >>> 2045949514 >>> 2045949515 >>> 2045949516 >>> 2045949517 >>> 2045949518 >>> 2045949519 >>> 2045949521 >>> 2045949522 >>> 2045949523 >>> 2045949524 >>> 2045949525 >>> 2045949526 >>> 2045949527 >>> 2045949528 >>> 2045949529 >>> >>> On Tue, Sep 6, 2022 at 12:06 PM Timothy Thomas wrote: >>> >>>> Some good news! Thank you all. >>>> >>>> On Tue, Sep 6, 2022 at 12:02 PM Dennis Fancy wrote: >>>> >>>>> Good news! Telexperts was in this morning and the IVR issue for >>>>> Winnpeg appears to be resolved. >>>>> >>>>> Thank you Keith for providing them with the proper direction on this >>>>> matter. >>>>> >>>>> Dennis Fancy, BSP >>>>> Care Solutions Manager >>>>> *Please note my email has changed:* >>>>> dfancy@thekey.com >>>>> TheKey.com >>>>> [image: TheKey] >>>>> >>>>> >>>>> On Tue, Sep 6, 2022 at 8:54 AM Timothy Thomas wrote: >>>>> >>>>>> Thanks Keith. Looking forward to a resolution here. Appreciate the >>>>>> hard work. >>>>>> >>>>>> On Fri, Sep 2, 2022 at 12:57 PM Keith Moore >>>>>> wrote: >>>>>> >>>>>>> Thanks for the information Dennis, I've put a service request into >>>>>>> Telexperts regarding the forward and possibly providing a CSR (Customer >>>>>>> Service Record) for the account if they have one to assist in the porting >>>>>>> process. >>>>>>> Updates to follow once we hear back from them or 8x8 regarding the >>>>>>> port request. >>>>>>> >>>>>>> On Fri, Sep 2, 2022 at 11:34 AM Dennis Fancy >>>>>>> wrote: >>>>>>> >>>>>>>> Hi Keith, >>>>>>>> >>>>>>>> Dealing with Telexperts has been equally frustrating. They have >>>>>>>> been to