--0000000000007187d106030a9292 Content-Type: multipart/related; boundary="0000000000007187d006030a9291" --0000000000007187d006030a9291 Content-Type: multipart/alternative; boundary="0000000000007187cf06030a9290" --0000000000007187cf06030a9290 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Meera, I can update the hours and rate on my end, I just need to know if the hours we have in clearcare are correct? Their report states 59.5 hours and clearcare shows 52 hours for the period of July 17th-29th. Can you please double check the hours? I created and sent them a manual invoice based on their report for the first half of July. Please see the 2 reports for July and the manual invoice for the first half of July. In addition, do I include the cancellation fee in our invoice? Thanks, Sumira On Tue, Aug 15, 2023 at 10:28=E2=80=AFAM Meera Ladani wrote: > Hi Sumira, > > I am not able to change that to 17th July for some reason I cannot change > it or delete it. It says "it's Finalized", the shift is 10 hrs (it's an > overnight anything after 1200 midnight goes to next day). > > -- > > Meera Ladani > > Caregiver Recruiter > > > Office 5199542111 > > TheKey.ca > > [image: TheKey] > > > > > On Tue, Aug 15, 2023 at 1:23=E2=80=AFPM Sumira Suthesan sumira.suthesan@thekey.com> wrote: > >> Hi Meera, >> >> Our invoice has to match their report. >> Are we able to change the July 18th booking to July 17th in clearcare. >> The duration of July 17th booking in the report is 10 hours. >> In addition, is there a July 19th booking (6.5 hours)? It's not on their >> report, but it is in clearcare. >> >> Also, can you please confirm the hours, the report states 59.5 hours and >> clearcare shows 52 hours for the period of July 17th-29th. >> >> Thanks, >> Sumira >> >> >> On Tue, Aug 15, 2023 at 9:52=E2=80=AFAM Meera Ladani >> wrote: >> >>> Thank you for the clarification. >>> >>> -- >>> >>> Meera Ladani >>> >>> Caregiver Recruiter >>> >>> >>> Office 5199542111 >>> >>> TheKey.ca >>> >>> [image: TheKey] >>> >>> >>> >>> >>> On Tue, Aug 15, 2023 at 12:07=E2=80=AFPM Timothy Thomas = wrote: >>> >>>> Our rate is $40 but bookjane takes a 15% commission on the service. >>>> >>>> Perhaps it's best we update the clearcare rate to $34, but that's why >>>> we have a discrepancy. >>>> >>>> On Tue, Aug 15, 2023 at 11:54=E2=80=AFAM Meera Ladani >>>> wrote: >>>> >>>>> Hi Sumira, >>>>> >>>>> For rates I am copying @Timothy Thomas and @Cheryl >>>>> Cartwright here, in clearcare it says $40/hr >>>>> for Bookjane shifts I am not sure if that needs to be changed. For ho= urs I >>>>> just added what it was showing on the Bookjane to me. I am not able t= o see >>>>> any shifts past 27th July to confirm. The report attached below match= es all >>>>> the dates and hours except the 17th July where I have added the shift= for >>>>> 18th which actually happened on 17th July. I don't see anything for t= he >>>>> 31st July but our PSWs worked on that day as well. Oth