--000000000000629838060207cac5 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Okay sounds good On Thu, Aug 3, 2023 at 10:02=E2=80=AFAM Ali Malik wr= ote: > Hey Sumira, > > Let's not frustrate the client as of yet. If they want to pay by > creditcard, we should find a solution. > > Let me figure this out, in the meantime leave it as it is. We will discus= s > more in our meeting. > > thank you, > > On Thu, Aug 3, 2023 at 12:30=E2=80=AFPM Sumira Suthesan sumira.suthesan@thekey.com> wrote: > >> Hi Dennis, >> >> Is the customer willing to change their payment method to EFT? >> >> Thanks, >> Sumira >> >> On Thu, Aug 3, 2023 at 8:57=E2=80=AFAM Ali Malik = wrote: >> >>> Hey Sumira, >>> >>> We might have access to converge but Lindsey will need to give us this. >>> >>> But I would say we stick to EFT. If client is adamant on creditcard, >>> then we need to look in Lindsey to get the credentials for converge >>> >>> >>> On Thu, Aug 3, 2023 at 11:55=E2=80=AFAM Sumira Suthesan >> sumira.suthesan@thekey.com> wrote: >>> >>>> Hi Dennis, >>>> >>>> I cannot process payments using credit card for Winnipeg. >>>> The system we use, CAFT, uses EFT information. >>>> >>>> Are they able to provide EFT information or e-transfer? >>>> >>>> Thanks, >>>> Sumira >>>> >>>> >>>> On Thu, Aug 3, 2023 at 8:50=E2=80=AFAM Dennis Fancy wrote: >>>> >>>>> The credit card is on file because that is how they wish to pay. >>>>> Please proceed accordingly. >>>>> >>>>> On Thu, Aug 3, 2023 at 10:49 AM Brian Boxall >>>>> wrote: >>>>> >>>>>> I do not have any additional information. >>>>>> >>>>>> I can work to obtain it. >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> On Thu, Aug 3, 2023 at 10:42=E2=80=AFAM Sumira Suthesan >>>>> sumira.suthesan@thekey.com> wrote: >>>>>> >>>>>>> Hi Dennis, >>>>>>> >>>>>>> I see the credit card file from July 4 on James Brewster's account, >>>>>>> do you have the EFT information? >>>>>>> >>>>>>> Thanks, >>>>>>> Sumira >>>>>>> >>>>>>> On Thu, Aug 3, 2023 at 8:38=E2=80=AFAM Brian Boxall >>>>>>> wrote: >>>>>>> >>>>>>>> Hi Sumira, >>>>>>>> >>>>>>>> This started while I was on vacation so Dennis took the call and >>>>>>>> collected Payment information. >>>>>>>> >>>>>>>> Thanks, >>>>>>>> >>>>>>>> On Thu, Aug 3, 2023 at 8:25=E2=80=AFAM Sumira Suthesan >>>>>>> sumira.suthesan@thekey.com> wrote: >>>>>>>> >>>>>>>>> Hi Brian, >>>>>>>>> >>>>>>>>> Any update? >>>>>>>>> >>>>>>>>> Thanks, >>>>>>>>> Sumira >>>>>>>>> >>>>>>>>> On Tue, Jul 18, 2023 at 11:40=E2=80=AFAM Sumira Suthesan >>>>>>>> sumira.suthesan@thekey.com> wrote: >>>>>>>>> >>>>>>>>>> Hi Brian, >>>>>>>>>> >>>>>>>>>> Do you have the PAD information for James Brewster? >>>>>>>>>> I only see credit card information on file. >>>>>>>>>> >>>>>>>>>> Thanks, >>>>>>>>>> Sumira >>>>>>>>>> >>>>>>>>>> >>>>>>>> >>>>>>>> -- >>>>>>>> Brian Boxall >>>>>>>> >>>>>>>> Client Success Manager >>>>>>>> >>>>>>>> Direct 431 887 1785 >>>>>>>> >>>>>>>> Office 204 489 6000 >>>>>>>> >>>>>>>> >>>>>>>> >>>>>>>> >>>>>>>