Re: 165661 Zia Merchant - [#1074894]

--000000000000ec392606316cfe9e Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi everyone, Just a quick update: I tried calling the client's home number twice, but they hung up each time they picked up the phone. Best, Michelle Hudgins On Thu, Mar 27, 2025 at 4:25=E2=80=AFPM Michelle Hudgins wrote: > Hi Joey, > > Let's wait a few more days to see if the check arrives. I also noticed a > home number on the credit card form. Would you object to us calling that > number? > > > > > On Thu, Mar 27, 2025 at 3:54=E2=80=AFPM Sophia Jantz = wrote: > >> Hi Joey, >> >> Good afternoon. I would have to look to Michelle for the answer to your >> question. I am not certain how far past due an account must be in order = for >> us to do that. >> >> >> Respectfully, >> >> Sophia Jantz >> Client Support Specialist II| TheKey >> Phone: 866-226-1702 >> billing@thekey.com >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> On Thu, 27 Mar at 12:45 PM , JosephTaylor > joey.taylor@homecareassistance.com> wrote: >> Hi Sophia, >> >> Is there some sort of email I can send threatening her to pay or we will >> take legal action. >> She is a con, I don't believe anything else will work. >> >> On Thu, Mar 27, 2025 at 12:27=E2=80=AFPM Michelle Hudgins > michelle.hudgins@thekey.com> wrote: >> >>> Hi Joey, >>> >>> I left a voice message yesterday and did not hear back. I followed up >>> today with a text and Zia replied with You have been blocked . >>> Can you please follow up with her as well? >>> >>> Thank you, >>> Michelle Hudgins >>> >>> On Wed, Mar 26, 2025 at 11:06=E2=80=AFAM Joey Taylor >>> wrote: >>> >>>> Thanks Michelle, >>>> >>>> Keep me updated! >>>> >>>> On Wed, Mar 26, 2025 at 10:52=E2=80=AFAM Michelle Hudgins >>> michelle.hudgins@thekey.com> wrote: >>>> >>>>> Good morning, Joey, >>>>> >>>>> No, we have not received payment. >>>>> >>>>> On Wed, Mar 26, 2025 at 10:50=E2=80=AFAM Joey Taylor >>>>> wrote: >>>>> >>>>>> Hey @Michelle Hudgins , >>>>>> >>>>>> Did this client ever pay? >>>>>> >>>>>> Thank you, >>>>>> >>>>>> On Tue, Mar 18, 2025 at 11:04=E2=80=AFAM Sophia Jantz >>>>>> wrote: >>>>>> >>>>>>> Hi Joey, >>>>>>> >>>>>>> It should be within a few days. Michelle will you assist in letting >>>>>>> us know if this gets paid. Thank you! >>>>>>> >>>>>>> >>>>>>> Respectfully, >>>>>>> >>>>>>> Sophia Jantz >>>>>>> Client Support Specialist II| TheKey >>>>>>> Phone: 866-226-1702 >>>>>>> billing@thekey.com >>>>>>> >>>>>>> >>>>>>> >>>>>>> >>>>>>> >>>>>>> >>>>>>> >>>>>>> >>>>>>> >>>>>>> >>>>>>> >>>>>>> >>>>>>> >>>>>>> >>>>>>> >>>>>>> >>>>>>> >>>>>>> >>>>>>> >>>>>>> >>>>>>> On Tue, 18 Mar at 10:42 AM , JosephTaylor >>>>>> joey.taylor@homecareassistance.com> wrote: >>>>>>> Hey Sophia, >>>>>>> >>>>>>> I don't believe her but let me know if anything comes in. When >>>>>>> should we receive it? >>>>>>> >>>>>>> Thanks, >>>>>>> >>>>>>> On Tue, Mar 18, 2025 at 10:39=E2=80=AFAM Sophia Jantz >>>>>>> wrote: >>>>>>> >>>>>>>> Hi Joey, >>>>>>>>