Re: Montreal Credit Card Clients - Returned Payments 10/24/23

From
Sumira Suthesan <sumira.suthesan@thekey.com>
To
John Janiga <john.janiga@thekey.com>
CC
Vashon Palloo <vashon.palloo@thekey.com>, Timothy Thomas <tt@thekey.com>, TheKey Billing <billing@thekey.com>
Date
Mon, 30 Oct 2023 13:08:26 -0400
Folder
INBOX
--0000000000003c07600608f2186f Content-Type: multipart/alternative; boundary="0000000000003c075e0608f2186e" --0000000000003c075e0608f2186e Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi John, I do not know what payments the payments team is going to run. @Vashon Palloo Can you please answer John's question? Thanks, *Sumira Suthesan* Accounts Receivable Specialist T: 438-230-3887 ext.1070006 www.TheKey.com [image: TheKey] On Mon, Oct 30, 2023 at 1:03=E2=80=AFPM John Janiga wrote: > Hello Sumira, > > You are welcome, when we run this PAD we will run for all open invoices t= o > include the declined charge, yes? > > Thanks ! > *John Janiga* > Senior Accounts Receivable Specialist > *john.janiga@thekey.com * > *408-647-7538 * > TheKey.com > [image: TheKey] > > > > On Mon, Oct 30, 2023 at 12:53=E2=80=AFPM Sumira Suthesan sumira.suthesan@thekey.com> wrote: > >> Thank you John! >> >> EFT information has been updated in QuickBooks. >> >> @TheKey Billing Please close this ticket >> >> Thanks, >> *Sumira Suthesan* >> Accounts Receivable Specialist >> T: 438-230-3887 ext.1070006 >> www.TheKey.com >> [image: TheKey] >> >> >> On Mon, Oct 30, 2023 at 12:48=E2=80=AFPM John Janiga >> wrote: >> >>> Hello Sumira, >>> >>> VC attached. >>> >>> *John Janiga* >>> Senior Accounts Receivable Specialist >>> *john.janiga@thekey.com * >>> *408-647-7538 * >>> TheKey.com >>> [image: TheKey] >>> >>> >>> >>> On Mon, Oct 30, 2023 at 12:45=E2=80=AFPM Sumira Suthesan >> sumira.suthesan@thekey.com> wrote: >>> >>>> Hi Vashon, >>>> >>>> Can you please forward the void cheque, so I can add the EFT >>>> information into QuickBooks? >>>> >>>> Thanks, >>>> *Sumira Suthesan* >>>> Accounts Receivable Specialist >>>> T: 438-230-3887 ext.1070006 >>>> www.TheKey.com >>>> [image: TheKey] >>>> >>>> >>>> On Mon, Oct 30, 2023 at 12:38=E2=80=AFPM Vashon Palloo >>> vashon.palloo@thekey.com> wrote: >>>> >>>>> Hey John, >>>>> >>>>> Joyce's bank info has been added to TD bank for processing so startin= g >>>>> this Wednesday, we will pull payments from their account. >>>>> >>>>> Sumira - please ensure that invoices for Joyce Macdonald are on the >>>>> EFT page going forward when sending the weekly payment sheet. >>>>> >>>>> On Mon, Oct 30, 2023 at 12:27=E2=80=AFPM John Janiga >>>>> wrote: >>>>> >>>>>> Hello Vashon, >>>>>> >>>>>> Client's daughter Dianne wishes to have the credit card removed as >>>>>> the method of payment for Joyce Macdonald. >>>>>> >>>>>> She has provided a voided check to set up withdrawals directly from >>>>>> the account moving forward. >>>>>> >>>>>> Can we please upload and run for declined charges and use the accoun= t >>>>>> for charges moving forward. >>>>>> >>>>>> Voided check attached. >>>>>> >>>>>> Please let me know if you have any questions. >>>>>> >>>>>> Thank you, >>>>>> *John Janiga* >>>>>> Senior Accounts Receivable Specialist >>>>>> *john.janiga@thekey.com * >>>>>> *408-647-7538 * >>>>>> TheKey.com >>>>>> [image: TheKey] >>

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