Re: iCIMS Canada - Concerns about applicant flow

From
Jon Eckrich <jonathan.eckrich@thekey.com>
To
Monica Schmidt <monica.schmidt@thekey.com>
CC
Sky Cross <sky.cross@thekey.com>, Greg Marangi <gmarangi@thekey.com>, Mikko Jervoso <mjervoso@thekey.com>, Elizabeth Kachur <elizabeth.kachur@thekey.com>, Timothy Thomas <tt@thekey.com>
Date
Tue, 5 Sep 2023 12:37:08 -0400
Folder
INBOX
--000000000000915ac006049f3d47 Content-Type: multipart/alternative; boundary="000000000000915ab706049f3d46" --000000000000915ab706049f3d46 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Understood, thank you for elaborating Monica. On Tue, Sep 5, 2023 at 12:30=E2=80=AFPM Monica Schmidt wrote: > Jon, > On Friday, we reviewed the ticket to validate if there were any technical > issues impacting applicant flow and found that "indexing" had not been > enabled for the iCIMS Canada platform at the time of launch. We corrected > this on Friday and indexing can take up to 48 hours, so it makes sense th= at > you see a peak on 9/3. Indexing is how organic postings move from iCIMS t= o > Indeed.ca etc., but it is either on or off, it is not a dial that can be > turned to adjust the volume. > > Sponsored posts and the associated spend is not related to indexing. > Historically, this has been managed by the recruiters through separate > Indeed accounts, not through AppCast. Although Sky submitted a request to > consolidate these accounts into the US AppCast account, this has not been > approved or prioritized by Execs. The direction I received is that > sponsored posts for the Canada team should continue to be managed in the > same manner they followed with JazzHR. > > On Tue, Sep 5, 2023 at 7:55=E2=80=AFAM Jon Eckrich > wrote: > >> Good morning team, hope your long weekends were restful and enjoyable! >> >> We seem to have swung wildly in the other direction! Now we are receivin= g >> a whole lot of applicants in CAN: >> >> [image: image.png] >> >> This is only for Toronto, however each territory seems filled with >> applicants now. >> >> Is it possible to find a bit of a middle ground and level out this curve >> a bit? 97 applicants in a single day is going to be very difficult for >> Meera to deal with without resorting to just email blasting them all. >> >> Thank you, >> >> Jon >> >> On Thu, Aug 31, 2023 at 3:04=E2=80=AFPM Sky Cross = wrote: >> >>> Hi team, >>> >>> This ties into our current IT request to connect Appacast to our >>> Canadian office. Having our programmatic vendor included will help to >>> target our spending and give me the capability to monitor and adjust >>> spending depending on need. Currently, recruiters are managing their ow= n >>> Indeed accounts and spending with an overall budget managed by myself. = This >>> makes it hard for me to assist our offices in their current state. >>> >>> @Monica Schmidt - do we have an update on >>> that ticket? >>> >>> Thank you, >>> >>> Sky Cross >>> Manager of Digital Recruitment >>> sky.cross@thekey.com >>> (619) 984-0522 >>> >>> *TheKey.com * >>> >>> [image: TheKey] >>> >>> >>> On Thu, Aug 31, 2023 at 10:36=E2=80=AFAM Jon Eckrich >> jonathan.eckrich@thekey.com> wrote: >>> >>>> Thank you for your input Greg. Adding @Sky Cross to >>>> the conversation. >>>> >>>> Sky, please see below. Summary is iCIMS Canada is seeing very low >>>> applicant rate with the "Th

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