This is helpful!
Thank you Abby.
*Lydia M. Jackson*
Employee Care Manager
LMJackson@TheKey.com <Tami%20.Larson@TheKey.com>
(847) 853-7777
[image: TheKey] <https://www.thekey.com/>
On Wed, Sep 4, 2024 at 1:01 PM Abby Cnossen <acnossen@thekey.com> wrote:
> Hello Caregiver Manager Team,
>
> As we continue implementing TheKey app, I want to share some resources to
> help our caregivers succeed. As you know, Friday, September 6th, is the
> final day for TheKey Caregiver Connect App. You've all worked incredibly
> hard to prepare our caregivers, taking time out of your day to ensure they
> feel supported and confident with the new app. Thank you for your
> dedication—we’re in the home stretch!
>
> To help ensure a smooth transition this first weekend without the app,
> I’ve included scripts below for mass messaging on Thursday and Friday.
> Please feel free to adjust the wording to match your communication style,
> keeping messages under 420 characters. Don't forget to include your
> office's specific telephony number. If you need help finding this number,
> just let me know.
> *Thursday* (372 characters): Thank you to everyone who has already made
> the switch to the Wellsky app! With the deadline just a day away, please
> don't hesitate to contact the office if you're experiencing any issues with
> the app. If you're unable to clock in through the app, please use the
> automated clock-in service from your client's phone, if possible, at
> *000-000-0000*. We appreciate all that you do!
>
> *Friday *(387 characters)*: *Today is the LAST day to use TheKey
> Caregiver Connect. Congratulations to everyone who has already switched to
> the Wellsky app! We’re excited about the new features it offers. If you
> haven’t downloaded the app yet, please do so now. Use the invite email you
> received earlier to create a password. If you're unable to clock in or out,
> please call telephony from your client’s phone (if possible) at
> *000-000-0000*. Thank you!
>
> Please reach out if you need support or guidance.
> --
> *Abby Cnossen*
> Manager of Quality and Service
> Call or text: 616-271-8243
> TheKey.com <http://Thekey.com>
>