--00000000000010428006285190e1 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hello, It's been nearly a month since our kickoff call for the Care Match project. While we have had some great feedback so far, we wanted to check in and see if anything else might have come up. We welcome any recommendations on improvements, thoughts or concerns. Below are the comments we have received so far. - Adding the Cognitive and Physical attributes closer together in Wellsky. - We are working with IT on this fix prior to the Phase I roll out. - Clarity on which Cognitive and Physical attributes to select when a client is in between. - Our advice is to always select the higher Cognitive and/or Physical attribute in those situations. As a reminder, Phase I of this project involves ensuring the Cognitive and Physical attributes have been added across the organization to all WellSky agencies. Phase II will focus on collaborating with HR and operations to enhance the training experience. We look forward to hearing from you, and appreciate all of your help with getting this project off the ground. Sincerely, Megan On Tue, Nov 19, 2024 at 11:28=E2=80=AFAM Amy Harris wr= ote: > I'll send you client info and how they identified match in a > separate email, Megan. In case you want to have more specific documentati= on. > > Amy > > On Mon, Nov 18, 2024 at 3:43=E2=80=AFPM Megan Harris > wrote: > >> Thanks Amy, I will work with Shadi on the category levels being grouped >> together in tags. >> >> On Mon, Nov 18, 2024 at 10:38=E2=80=AFAM Amy Harris = wrote: >> >>> I've working with the CSM's in Omaha and it's been smooth as silk from >>> their perspective. The delineation of client level was a simple task fo= r >>> them. They basically decided that if "on bad days" the client would bou= nce >>> up into a more difficult category, they were choosing the more difficul= t >>> one. Then, they felt it made sense to adjust it probably slightly up or >>> down based on reassessment/QA visits. >>> >>> One request they had: could we get the category levels to be listed >>> right next to each other in tags? As it currently stands, you have to l= ook >>> for the category so would be nice to have them grouped together. Give m= e a >>> call if that is confusing. >>> >>> Amy >>> >>> >>> On Mon, Nov 18, 2024 at 10:18=E2=80=AFAM Emily Sun wrote: >>> >>>> Hello, >>>> >>>> I have not had any issues so far. The only thing is that at times, I >>>> feel like you have to use your best judgement when it comes to clients= who >>>> are showing changes/issues that could fall under multiple C or P >>>> categories. >>>> >>>> Clients may be displaying signs under multiple descriptions (i.e. coul= d >>>> be both C1 or C2), but I have been just going with the more severe opt= ion >>>> to be on the safe side if I am unsure which one to pick. >>>> >>>> Every client's decline/impairments progress in a different way so it's >>>> important to remember there is no "one size