This is a multipart message in MIME format. ------=_NextPart_000_07FA_01D9F6D6.854BEC80 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Gerard,=20 Adding Daniel to the email as well. Can we jump on a call and walk = through this when you are free? =20 Thanks! =20 Brian =20 From: Timothy Thomas =20 Sent: Wednesday, October 4, 2023 3:18 PM To: gerard.draetta@thekey.com; Brian Fialko Cc: John Janiga ; Brian Boxall = ; Dennis Fancy ; Vashon Palloo = Subject: Re: Burt, Jim - Open Invoice - Please Respond =20 @Brian Fialko Can you answer Gerards = email? Who is posting the transactions and what is the typical delay? =20 On Wed, Oct 4, 2023 at 2:00=E2=80=AFPM > wrote: Good afternoon, =20 Can someone please let me know why there is such a delay from receipt to = posting. As I am sure you are aware, John is making calls on these = clients when we already have money in house. It not only upsets the = customer but also takes up john=E2=80=99s time to make the call. I look = forward to your response. =20 Gerard =20 From: John Janiga >=20 Sent: Wednesday, October 4, 2023 11:03 AM To: Brian Boxall > Cc: Dennis Fancy >; = Timothy Thomas >; Gerard Draetta = >; Vashon = Palloo > Subject: Re: Burt, Jim - Open Invoice - Please Respond =20 Hello Brian,=20 =20 Can we confirm this check was sent over for posting, I still see the = balance on my aging report as of 10.4=20 =20 jburnett@scottbathgate.com =20 Mon, Sep 18, 1:25=E2=80=AFPM =20 =20 to me, Darrell =20 Hello John, =20 A cheque for $1,567.41 was mailed on August 24th to the address = indicated below. I just checked my bank records and it has not yet = cleared our bank account. Please let me know if you want me to put a = stop-payment on the original cheque and reissue. =20 Jennifer =20 Thank you!=20 John Janiga Senior Accounts Receivable Specialist john.janiga@thekey.com =20 408-647-7538=20 TheKey.com =20 =20 =20 =20 On Fri, Sep 22, 2023 at 3:30=E2=80=AFPM Brian Boxall > wrote: We have this one. =20 On Tue, Sep 19, 2023 at 11:55=E2=80=AFAM Brian Boxall = > wrote: Dennis just left to check our mail. =20 On Tue, Sep 19, 2023 at 11:50=E2=80=AFAM Sumira Suthesan = > wrote: Hi Brian/ Dennis, =20 Did we receive a cheque for Jim Burt? Winnipeg client states that they sent a cheque on August 24th for = $1,567.41 but it was not cashed. =20 Thanks, Sumira Suthesan Accounts Receivable Specialist T: 438-230-3887 ext.1070006 www.TheKey.com =20 =20 =20 On Mon, Sep 18, 2023 at 10:28=E2=80=AFAM John Janiga = > wrote: Hello Team,=20 =20 Please see forwarded email and kindly confirm if the check has been = received, as the client states it has not cleared yet.=20 =20 Thank you!=20 John Janiga Senior Accounts Receivable Specialist john.janiga@thekey.com =20 408-647-7538=20 TheKey.com =20 =20 =20 ---------- Forwarded message --------- From: > Date: Mon, Sep 18, 2023 at 1:25=E2=80=AFPM Subject: RE: Burt, Jim - Open Invoice - Please Respond To: John Janiga = > Cc: Darrell Burt > =20 Hello Joh