Re: Burt, Jim - Open Invoice - Please Respond

--0000000000000f27da0606e90f1f Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Adding my manager Lisa to this as well On Wed, Oct 4, 2023 at 3:22=E2=80=AFPM wrote: > Hi Gerard, > > > Adding Daniel to the email as well. Can we jump on a call and walk > through this when you are free? > > > > Thanks! > > > > Brian > > > > *From:* Timothy Thomas > *Sent:* Wednesday, October 4, 2023 3:18 PM > *To:* gerard.draetta@thekey.com; Brian Fialko > *Cc:* John Janiga ; Brian Boxall bboxall@thekey.com>; Dennis Fancy ; Vashon Palloo vashon.palloo@thekey.com> > *Subject:* Re: Burt, Jim - Open Invoice - Please Respond > > > > @Brian Fialko Can you answer Gerards email? Who > is posting the transactions and what is the typical delay? > > > > On Wed, Oct 4, 2023 at 2:00=E2=80=AFPM wrote: > > Good afternoon, > > > > Can someone please let me know why there is such a delay from receipt to > posting. As I am sure you are aware, John is making calls on these client= s > when we already have money in house. It not only upsets the customer but > also takes up john=E2=80=99s time to make the call. I look forward to you= r response. > > > > Gerard > > > > *From:* John Janiga > *Sent:* Wednesday, October 4, 2023 11:03 AM > *To:* Brian Boxall > *Cc:* Dennis Fancy ; Timothy Thomas ; > Gerard Draetta ; Vashon Palloo vashon.palloo@thekey.com> > *Subject:* Re: Burt, Jim - Open Invoice - Please Respond > > > > Hello Brian, > > > > Can we confirm this check was sent over for posting, I still see the > balance on my aging report as of 10.4 > > > jburnett@scottbathgate.com > > Mon, Sep 18, 1:25=E2=80=AFPM > > to me, Darrell > > Hello John, > > > > A cheque for $1,567.41 was mailed on August 24th to the address indicated > below. I just checked my bank records and it has not yet cleared our bank > account. Please let me know if you want me to put a stop-payment on the > original cheque and reissue. > > > > Jennifer > > > > Thank you! > > > *John Janiga* > > Senior Accounts Receivable Specialist > *john.janiga@thekey.com * > > *408-647-7538 * > > *TheKey.com * > > [image: TheKey] > > > > > > > > On Fri, Sep 22, 2023 at 3:30=E2=80=AFPM Brian Boxall = wrote: > > We have this one. > > > > On Tue, Sep 19, 2023 at 11:55=E2=80=AFAM Brian Boxall wrote: > > Dennis just left to check our mail. > > > > On Tue, Sep 19, 2023 at 11:50=E2=80=AFAM Sumira Suthesan sumira.suthesan@thekey.com> wrote: > > Hi Brian/ Dennis, > > > > Did we receive a cheque for Jim Burt? > > Winnipeg client states that they sent a cheque on August 24th for > $1,567.41 but it was not cashed. > > > > Thanks, > > *Sumira Suthesan* > Accounts Receivable Specialist > > T: 438-230-3887 ext.1070006 > www.TheKey.com > [image: TheKey] > > > > > > On Mon, Sep 18, 2023 at 10:28=E2=80=AFAM John Janiga > wrote: > > Hello Team, > > > > Please see forwarded email and kindly confirm if the check has been > received, as the client states it has not cleared yet. > > > > Thank you! > > *John Janiga* > > S