--000000000000a5310605de9eb5a3 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi team click on link and review the planned pricing increases - let me know if any questions as this will happen quickly. We have until Thursday to make any edits so please review thoroughly and let me know if you see any issues. Thanks in advance. Angie ---------- Forwarded message --------- From: Benjamin Lewis Date: Mon, May 9, 2022 at 6:39 PM Subject: Re: Existing Client Annual Rate Increase Process and Communication To: Angie Markwell Cc: Chen Xie , Aileen Ruffin , David Durbin , Melissa Reyes , Tad Smith , Brian Scott , Rebecca Howe , Gary Scott Hi team, Please see the below link to the document for distribution. This should link to a version entitled "Working" and have separate tabs for each of your respective divisions (to hopefully cut down on the number of concurrent users in the same area). Please let me know if there are any issues or questions that are escalated on your team and I will update/correct as quickly as possible. https://docs.google.com/spreadsheets/d/163XbiGMzj-4VwQZasNN9SR4hOA6o_9wXBbz= CJMkY0Xw/edit?usp=3Dsharing Angie, I will reach out on the side to find out how I can cut down on the effort from your teams as much as I can. Thank you all! On Mon, May 9, 2022 at 11:21 AM Angie Markwell wrote: > I am ok with what you have sent as long as the Connecticut and Seniors in > Place price increases are embedded in the plan. > > On Mon, May 9, 2022 at 1:27 PM Benjamin Lewis > wrote: > >> Correct, the deadline today is to make sure we have provided you and you= r >> teams with all necessary information, but that all exceptions made to th= e >> guidance rates are made by EOD Thursday 5/12. >> >> For those with price increases already underway from other activities >> like your work with Tender Rose, column V does have a selection availabl= e >> to indicate that the reason the rate guidance is being changed is due to= a >> 'Recent Rate Increase'. I think a good process there would be to change = the >> rate increase in column U to $0, use that selection in column V, and >> prevent any communication from this process to muddy the waters. We can >> then handle those individual cases on the side. >> >> I will work through adding margin this morning before distribution. >> >> For parameters, the guidance we had was to use those with billed revenue >> over the last 6 weeks. Service start dates within the last 2 months (3/1 >> and forward) filtered down the guidance rates to $0 for that population.= As >> for the last increase date, the way I understood it was that there wasn'= t a >> definitive field that would establish that, so we deferred to the reason >> field mentioned above where a team member could indicate that a recent r= ate >> change was already applied to that client. >> >> Thank you for the clarifying questions, Chen. >> >> On Mon, May 9, 2022 at 10:10 AM Chen Xie >> wrote: >> >>> =EF=BB=BF >>> Hi Ben, so I