--00000000000053374005a187b80a Content-Type: multipart/alternative; boundary="00000000000053373905a187b808" --00000000000053373905a187b808 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Tim, Let's set up a call on this. As this crisis evolves, these entities will be reaching back out to you, as they will not be able to handle the situation alone. We are seeing this happening around the US. Also, were you on Friday's cohort call. Matt in Toronto, just secured a work order from the government. It would be worth have a call with him. I have some time tomorrow morning for a call. Best Barbara On Mon, Mar 23, 2020 at 11:55 AM Tim Thomas wrote: > Hello Barbara, > > As of today, the government of Quebec has declared a state of emergency > and decreed that all senior residences are on official lockdown and > non-essential personnel will no longer be permitted. This covers all > visitors including, family members, private attendants and natural > caregivers. It goes without saying that this will have a devastating impa= ct > on our business where close to half our revenue is generated. > > To make matters worse, its impacting our sizeable staffing business since > residences in the next breath are asking the private caregivers if they > want to work directly for them at our expense. Not to mention the challen= ge > of holding on to clients generally, who cancel out of fear of visitors or > because family members are laid off and available to help. > > As an HCA franchisee, the Covid-19 pandemic is posing the most significan= t > threat to our business survival we=E2=80=99ve ever faced in thirteen year= s. With > that in mind, we are asking HCA to consider some form of royalty relief f= or > the duration that this crisis continues. We are doing all that we can to > streamline our operation in order to see us through this difficult period= . > A temporary reduction in royalty payments would go a long way to ensuring > our long term partnership continues and remains financially rewarding for > us both. > > I look forward to your reply. > > > *Tim Thomas* > > > > > *Home Care Assistance (Montr=C3=A9al)* > *4464 Ste. Catherine Ouest* > *Westmount, Qu**=C3=A9**bec* > *H3Z 1R7* > *Tel: 514 907 5065* > *Fax: 514 221 4265* > > *tthomas@homecareassistance.com * > > *www.homecareassistancemontreal.ca > * > *www.facebook.com/hcamontreal * > *www.twitter.com/hcamontreal * > > > > > > > --=20 Barbara Schuh Vice-President of Franchise Operations Home Care Assistance Office: 920-242-4215 homecareassistance.com --- Read Our Testimonials Join Our Newsletter We Are Hiring! Champions of Aging Well --00000000000053373905a187b808 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Tim, Let's set up a call= on this.=C2=A0 As this crisis evolves, these entities will be reaching bac= k out to you, as they will not be able to handle the situation alone.=C2=A0= We are seeing this happening around the US.=C2