--000000000000972bc80617e0c24a Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hello Joey and Tim, I have received no response in regards to these open invoices. Not sure what else I can do here, except request a pause in services until this is resolved. Please let me know your thoughts. If the client states these invoices are paid, we would need proof provided as the payments team cannot locate e transfers. *John Janiga* Collections Analyst 2 *john.janiga@thekey.com * *408-647-7538 * TheKey.com [image: TheKey] On Wed, May 1, 2024 at 2:11=E2=80=AFPM John Janiga = wrote: > Hello Dr. Abbas, > > We have not been able to locate the payments for these invoices shown > below. > > If you do show these invoices as paid, would you kindly provide proof of = e > transfers clearing your bank account. > > I have attached copies of the open invoices to this email for your review= . > > Invoice 11/28/2023 51219 Sasseville Rachel abbas.sadikot@mcgill.ca > 12/28/2023 etrsf 1,182.25 > Invoice 12/12/2023 51396 Sasseville Rachel abbas.sadikot@mcgill.ca > 01/11/2024 etrsf 886.06 > Invoice 01/23/2024 51894 Sasseville Rachel abbas.sadikot@mcgill.ca > 02/22/2024 etrsf 886.06 > > Please feel free to contact me if you have any questions or concerns. > > Thank you for your assistance in this matter. > > Best Regards, > *John Janiga* > Senior Accounts Receivable Specialist > *john.janiga@thekey.com * > *408-647-7538 * > TheKey.com > [image: TheKey] > > --000000000000972bc80617e0c24a Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hello Joey and Tim, I have r= eceived=C2=A0no response in regards to these open invoices.=C2=A0 Not sure what else I can do here, except request a pause in= services until this=C2=A0is resolved.=C2=A0 Pleas= e let me know your thoughts.=C2=A0 If the client s= tates these invoices are paid, we would need proof provided as the payments= team cannot locate e transfers.=C2=A0 John Janiga Collections An= alyst 2=C2=A0 = john.janiga@= thekey.com 408-647-7538=C2=A0 TheKey.com On Wed, May 1, 2024 at 2:11=E2=80=AFPM = John Janiga < john.janiga@theke= y.com > wrote: Hello Dr. Abbas,=C2=A0 We have=C2= =A0not been able to locate the payments for these invoices shown below.=C2= =A0 If you do show these invoices as paid, would y= ou kindly provide proof of e transfers=C2=A0clearing your bank account.=C2= =A0=C2=A0 I have attached copies of the open i= nvoices to this email for your review.=C2=A0 <col width=3D"69" style=3D"width:52pt"