Re: Re: Caregiver not transferring - [#589089]

From
Elizabeth Manjarrez <emanjarrez@thekey.com>
To
Jon Eckrich <jonathan.eckrich@thekey.com>
CC
Mikko Jervoso <mjervoso@thekey.com>, Roxana Cruz <clearcaresupport@homecareassistance.com>, Sharon Speirs <sspeirs@thekey.com>, Timothy Thomas <tt@thekey.com>
Date
Wed, 13 Dec 2023 11:15:56 -0800
Folder
INBOX
--000000000000cbe183060c68ff9f Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thanks for your help Jon! [image: TheKey] Elizabeth Manjarrez Recruiter The Key 1861 Marine Dr. Vancouver, BC V7V 1J7 *T* 778 279 3634 *F* 778 279 3635 *E* emanjarrez@thekey.com On Wed, Dec 13, 2023 at 11:15=E2=80=AFAM Jon Eckrich wrote: > Elizabeth and I have resolved the issue from a Recruiting standpoint, new > hires are once again transferring correctly to WellSky. > > Thanks all for your assistance rectifying the issue. > > On Wed, Dec 13, 2023 at 1:44=E2=80=AFPM Elizabeth Manjarrez > wrote: > >> Hi there, >> >> The issue is not resolved. I have 3 caregivers that have been not >> transferred to WellSky. >> Lydwina Lakegnou Manguie >> Kirandeep Kaur >> Linda Ameyaw >> >> >> >> [image: TheKey] >> >> Elizabeth Manjarrez >> Recruiter >> The Key >> 1861 Marine Dr. >> Vancouver, BC V7V 1J7 >> *T* 778 279 3634 >> *F* 778 279 3635 >> *E* emanjarrez@thekey.com >> >> >> >> >> On Wed, Dec 13, 2023 at 10:22=E2=80=AFAM Jon Eckrich >> wrote: >> >>> Recruiting/ATS migration from White Rock to HCA has been completed. >>> >>> @Elizabeth Manjarrez , please let me and/or >>> Mikko know if you are still having trouble with new hire transfers. >>> >>> On Wed, Dec 13, 2023 at 1:17=E2=80=AFPM Roxana Cruz >> clearcaresupport@homecareassistance.com> wrote: >>> >>>> There are inactive and active profiles without locations. >>>> >>>> =E2=80=8BHere is the report: >>>> >>>> =E2=80=8BVancouver >>>> >>>> =E2=80=8B=E2=80=8B=E2=80=8B >>>> >>>> >>>> On Wed, 13 Dec at 12:57 PM , ClearCare Support >>> clearcaresupport@homecareassistance.com> wrote: >>>> I was not aware of any changes to locations. Please make sure to loop >>>> in all parties through the data governance group for any requests to m= ake >>>> changes to ClearCare locations. >>>> >>>> There is no way to add it back once it is deleted. The individuals wil= l >>>> need to be mapped to new locations. @Roxana Cruz ca= n >>>> you help in confirming there are no inactive profiles that now have a = blank >>>> location? >>>> >>>> Thanks, >>>> Sarah >>>> >>>> >>>> >>>> On Wed, Dec 13, 2023 at 9:44=E2=80=AFAM Elizabeth Manjarrez >>> emanjarrez@thekey.com> wrote: >>>> >>>>> I just need the problem solved so I can convert my applicants to >>>>> caregivers on WellSky. >>>>> >>>>> >>>>> >>>>> [image: TheKey] >>>>> >>>>> Elizabeth Manjarrez >>>>> Recruiter >>>>> The Key >>>>> 1861 Marine Dr. >>>>> Vancouver, BC V7V 1J7 >>>>> *T* 778 279 3634 >>>>> *F* 778 279 3635 >>>>> *E* emanjarrez@thekey.com >>>>> >>>>> >>>>> >>>>> >>>>> On Wed, Dec 13, 2023 at 9:40=E2=80=AFAM Roxana Cruz >>>> clearcaresupport@homecareassistance.com> wrote: >>>>> >>>>>> =E2=80=8BI don't think it can be - if we add the location back it wi= ll get a >>>>>> new location number. >>>>>> >>>>>> >>>>>> On Wed, 13 Dec at 12:17 PM , Elizabeth Manjarrez >>>>> emanjarrez@thekey.com> wrote: >>>>>> Hi Jon, >>>>>> >>>>>> We used HCA & Loving Home Care to di

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