--000000000000feb46f05dd3331dd Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable This is great - thanks for the insight, Audra! Will take a look tomorrow at the email Isabelle sent so we can move this forward. Best, Taneshia On Thu, Apr 21, 2022 at 8:15 PM Audra Williams wrote: > Thanks for checking, Taneshia! > > 8x8 does have this capability, so once transitioned to 8x8 we can revisit > HelpScout. > > Best, > > On Thu, Apr 21, 2022 at 5:12 PM Taneshia Persaud taneshia.persaud@mavencare.com> wrote: > >> Hi Audra, >> >> For Toronto, I do not believe there should be any Uber charges. The few >> CG that did use Uber, used their own accounts. I tried to log in into my >> Mavencare Uber account, but I no longer have access to it to verify this >> information. >> >> Regarding HelpScout, for TO, it=E2=80=99s easy enough to get rid of it a= nd >> forward the generic emails (customer-care, hr, and support@mavencare.com= ) >> to my TheKey email address since it=E2=80=99s just two of us. However, o= ne feature >> HelpScout has is the voice messages - does HCA/TheKey use something like >> this? Or does 8x8 or Frax have this capability? Just wondering how we wo= uld >> pick up our VM messages from Bria/iSymphony currently if we get rid of >> HelpScout. >> >> Hope this helps. >> >> Best, >> Taneshia >> >> On Wed, Apr 20, 2022 at 11:35 PM Audra Williams >> wrote: >> >>> Hi Pablo and Taneshia! >>> >>> I am getting a jump start on my expense report because it is already >>> quite large. I see that there are Uber charges on there. Do you know = if >>> my card is still linked to your Uber accounts? If so, I need the recei= pts. @Pablo >>> Hurtado I had forgotten to send you the >>> Uber spreadsheet. Here >>> it >>> is. >>> >>> Also, Helpscout was $1130.12. I need the invoice for that, but wanted >>> to check to see if we absolutely need it at this point. If so, then I = need >>> to see how to split the cost between the 2 offices. >>> >>> Best, >>> >>> -- >>> Audra Williams >>> Director of Business Support >>> *Please note my email has changed:* >>> audraw@TheKey.com >>> >>> (425) 757-7027 >>> TheKey.com >>> [image: TheKey] >>> >> -- >> Taneshia Persaud, RPN, GCP >> General Manager - Toronto >> (416) 855-2333 ext. 281 >> Mavencare | A Division of Home Care Assistance (HCA) >> > > > -- > Audra Williams > Director of Business Support > *Please note my email has changed:* > audraw@TheKey.com > (425) 757-7027 > TheKey.com > [image: TheKey] > --=20 Taneshia Persaud, RPN, GCP General Manager - Toronto (416) 855-2333 ext. 281 Mavencare | A Division of Home Care Assistance (HCA) --000000000000feb46f05dd3331dd Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable This is great - thanks for the insight, Audra! Will take a=C2=A0look tomorrow at = the email Isabelle sent so we can move this forward.=C2=A0 Best, Taneshia=C2= =A0 On Thu, Apr 21, 2022 at 8:15 PM Audra Williams < audraw@thekey.com > wrote: Th