--000000000000cd99e205dd331f7d Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thanks for checking, Taneshia! 8x8 does have this capability, so once transitioned to 8x8 we can revisit HelpScout. Best, On Thu, Apr 21, 2022 at 5:12 PM Taneshia Persaud wrote: > Hi Audra, > > For Toronto, I do not believe there should be any Uber charges. The few C= G > that did use Uber, used their own accounts. I tried to log in into my > Mavencare Uber account, but I no longer have access to it to verify this > information. > > Regarding HelpScout, for TO, it=E2=80=99s easy enough to get rid of it an= d forward > the generic emails (customer-care, hr, and support@mavencare.com) to my > TheKey email address since it=E2=80=99s just two of us. However, one feat= ure > HelpScout has is the voice messages - does HCA/TheKey use something like > this? Or does 8x8 or Frax have this capability? Just wondering how we wou= ld > pick up our VM messages from Bria/iSymphony currently if we get rid of > HelpScout. > > Hope this helps. > > Best, > Taneshia > > On Wed, Apr 20, 2022 at 11:35 PM Audra Williams wrote= : > >> Hi Pablo and Taneshia! >> >> I am getting a jump start on my expense report because it is already >> quite large. I see that there are Uber charges on there. Do you know i= f >> my card is still linked to your Uber accounts? If so, I need the receip= ts. @Pablo >> Hurtado I had forgotten to send you the >> Uber spreadsheet. Here >> it >> is. >> >> Also, Helpscout was $1130.12. I need the invoice for that, but wanted t= o >> check to see if we absolutely need it at this point. If so, then I need= to >> see how to split the cost between the 2 offices. >> >> Best, >> >> -- >> Audra Williams >> Director of Business Support >> *Please note my email has changed:* >> audraw@TheKey.com >> >> (425) 757-7027 >> TheKey.com >> [image: TheKey] >> > -- > Taneshia Persaud, RPN, GCP > General Manager - Toronto > (416) 855-2333 ext. 281 > Mavencare | A Division of Home Care Assistance (HCA) > --=20 Audra Williams Director of Business Support *Please note my email has changed:* audraw@TheKey.com (425) 757-7027 TheKey.com [image: TheKey] --000000000000cd99e205dd331f7d Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thanks for checking, Taneshia! 8x8 does have this capabil= ity, so once transitioned to 8x8 we can revisit HelpScout. Best, On Thu, Apr 21, 2022 at 5:12 PM Taneshia Persaud < taneshia.persaud@mavencare.com > wrote:= Hi Audra, For = Toronto, I do not believe there should be any Uber charges. The few CG that= did use Uber, used their own accounts. I tried to log in into my Mavencare= Uber account, but I no longer have access to it to verify this information= .=C2=A0 Regarding HelpSc= out, for TO, it=E2=80=99s easy enough to get rid of it and forward the gene= ric emails (customer-care, hr, and support@mavencare.com ) to my TheKey email address si= nce it=E2=80=99s just two of us. However, one