--0000000000009058ab05f75b587e Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable lastly, ali, i am also receiving all of these email communications but not the invoices? i have nothing in my spam folder from your company. please send the last two weeks of invoices again. if the hst number is available, the accountant will use that also. thank you. dov On Mon, Mar 20, 2023 at 4:45=E2=80=AFPM Dov Gandell wr= ote: > thank you for your prompt response. i have not received invoices since > signing up for the PAD. the last invoice i have by email is 47336, two > weeks ago. i would look at your outlook again. i received every other > invoice, often multiple reminders, when the company did not have direct > access to our bank account. > > you misspelled my mother's last name in your email. her surname is > spelled hirsch and not hirsh. also, it is implausible that you have two > clients with identical names Roni Hirsh. one name may be similar but i > think the chances are exceedingly low that both the given and surnames ar= e > identical. > > our accountant asked for the company hst number. if you do not have one, > i will relay to the accountant. thank you. > > dov > > > > On Mon, Mar 20, 2023 at 4:05=E2=80=AFPM Ali Malik = wrote: > >> Hi Dov, >> >> Yes this is our official receipt in which we send to all of our clients >> requesting statements. This should suffice for tax purposes as it has al= l >> information needed. If the accountant requires any backup, for CRA, they >> ask for specific invoices as they have a more detailed description. >> >> Also I just checked our outlook mailbox and it looks like all invoices >> are getting sent to you on a weekly basis. I know you brought up an issu= e >> where invoices are getting to you, can you check your junk mail please? >> >> Further more the issue in regards to the additional charge, this was an >> accident on our end because we have a new client who has an identical na= me >> as Roni Hirsh , the payments were added to one account. Rest assured thi= s >> will not happen again as I have informed the team to ensure every week t= o >> separate the charges.We have a credit on your account due to the >> overcharge, we will not charge until that credit is taken up. >> >> We apologize, Dov for the inconvenience, I am more than happy to help ou= t >> on any issues and concerns you still may have. Please going forward you >> have my email now, any issues arise or you need any assistance, please f= eel >> free to contact me anytime. >> >> Thank you. >> >> >> On Mon, Mar 20, 2023 at 3:53=E2=80=AFPM Dov Gandell = wrote: >> >>> thank you for this. is this your official receipt? does the entity >>> have a hst number? thanks >>> >>> On Mon, Mar 20, 2023 at 3:48=E2=80=AFPM Sumira Suthesan >> sumira.suthesan@thekey.com> wrote: >>> >>>> Hi Maria, >>>> >>>> Please see attached account statement for 2022. >>>> Please let me know if you require the invoices as well. >>>> >>>> Thanks, >>>>