--000000000000e19cf705fe959ae7 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Joey, I do not see any bookings for June. I just want to confirm the amount refunded should be ($510.49--> $37*12hours plus tax)? The amount should be refunded to credit card ending in 9528 right? Thanks, Sumira On Tue, Jun 20, 2023 at 12:10=E2=80=AFPM Joey Taylor wrote: > Good Afternoon, > > Just confirming everyone saw this email? > > On Mon, Jun 19, 2023 at 1:31=E2=80=AFPM Joey Taylor > wrote: > >> Good Afternoon, >> >> We had a no-show with this client on Saturday. The client had pre-paid 1= 2 >> hours for this service. We tried to offer a replacement and de-escalate = the >> situation but the client would like a refund of 12 hours of care that sh= e >> paid for on her credit card. >> >> Please confirm once this is complete, >> >> Joey Taylor >> >> *Regional Care Solutions Manager* >> >> 514-907-5065 >> >> TheKey.ca >> >> [image: TheKey] >> > > > -- > > Joey Taylor > > *Regional Care Solutions Manager* > > 514-907-5065 > > TheKey.ca > > [image: TheKey] > --000000000000e19cf705fe959ae7 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Joey, I do not see any bookings for = June. I just want to confirm the amount refunded should be ($510.= 49--> $37*12hours=C2=A0 plus tax)? The amount should be refund= ed to credit card ending in 9528 right? Thanks, Sumira On Tue, Jun 20, 2023 at 12:10=E2=80=AFPM Joey Taylor &l= t; joey.taylor@thekey.com > = wrote: Good Afternoon, Just confirming everyone saw this email?=C2= =A0 On Mon, Jun 19, 2023 at 1:31=E2=80=AFPM Joey Taylor < joey.taylor@thekey.com > = wrote: Good Afternoon, We had a no-show with this client on Saturd= ay. The client had pre-paid 12 hours for this service. We tried to offer a = replacement and de-escalate the situation but the client would like a refun= d of 12 hours of care that she paid for on her credit card.=C2=A0=C2=A0 Please confirm once this is complete,=C2=A0 Joey Taylor Regional Care Solutions Manager 514-907-5065 TheKey.ca =C2=A0=C2=A0 --