--00000000000071e43f05fe96223f Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hey Sumira, Exactly, the amount is $444 plus tax (Im guessing that is the $510.49) Yes, please refund to the credit card ending in 9528. Thanks, On Tue, Jun 20, 2023 at 4:36=E2=80=AFPM Sumira Suthesan wrote: > Hi Joey, > > I do not see any bookings for June. > I just want to confirm the amount refunded should be ($510.49--> > $37*12hours plus tax)? > The amount should be refunded to credit card ending in 9528 right? > > Thanks, > Sumira > > On Tue, Jun 20, 2023 at 12:10=E2=80=AFPM Joey Taylor > wrote: > >> Good Afternoon, >> >> Just confirming everyone saw this email? >> >> On Mon, Jun 19, 2023 at 1:31=E2=80=AFPM Joey Taylor >> wrote: >> >>> Good Afternoon, >>> >>> We had a no-show with this client on Saturday. The client had pre-paid >>> 12 hours for this service. We tried to offer a replacement and de-escal= ate >>> the situation but the client would like a refund of 12 hours of care th= at >>> she paid for on her credit card. >>> >>> Please confirm once this is complete, >>> >>> Joey Taylor >>> >>> *Regional Care Solutions Manager* >>> >>> 514-907-5065 >>> >>> TheKey.ca >>> >>> [image: TheKey] >>> >> >> >> -- >> >> Joey Taylor >> >> *Regional Care Solutions Manager* >> >> 514-907-5065 >> >> TheKey.ca >> >> [image: TheKey] >> > --=20 Joey Taylor *Regional Care Solutions Manager* 514-907-5065 TheKey.ca [image: TheKey] --00000000000071e43f05fe96223f Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hey Sumira, Exactly, the amount is $444 plus tax (I= m guessing that is the=C2=A0 $510.49) Yes, please refund to the credit card ending in 9528. T= hanks,=C2=A0 On Tue, Jun 20, 2023 at 4:36=E2=80=AFPM Sumira Suthesan &= lt; sumira.suthesan@thekey.com= > wrote: = Hi Joey, I do not see any bookings for = June. I just want to confirm the amount refunded should be ($510.= 49--> $37*12hours=C2=A0 plus tax)? The amount should be refund= ed to credit card ending in 9528 right? Thanks, Sumira On Tue, Jun 20, 2023 at 12:10=E2=80=AFPM Joey Taylor &l= t; joey.taylor@t= hekey.com > wrote: Good Afternoon, Just confirming everyone= saw this email?=C2=A0 On Mon, Jun 19, 2023 at 1:31=E2=80=AFPM Joey Taylor &= lt; joey.taylor@= thekey.com > wrote: Good Afternoon, We had a no-show with th= is client on Saturday. The client had pre-paid 12 hours for this service. W= e tried to offer a replacement and de-escalate the situation but the client= would like a refund of 12 hours of care that she paid for on her credit ca= rd.=C2=A0=C2=A0 Please confirm once this is compl= ete,=C2=A0 Joey Taylor Regional Care Solutions= Manager 514-907-5065 <span style=3D"font-size:12pt;font-family:Arial;col= or:rgb(17,85,204);