Re: Corrective Actions for Southern Ohio Internal Compliance Audit

--00000000000022172906289d6ae9 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Good Afternoon Amanda, Do you have time for a quick call today? I want to make sure I give you exactly what you need. On Fri, Dec 6, 2024 at 12:29=E2=80=AFPM Amanda Fults wrote: > Hi Laura, > Following up on this. The corrective action summary was due on Nov 28th. > Can you please give me an update? Thanks so much. > > On Thu, Nov 7, 2024 at 2:13=E2=80=AFPM Laura Horval = wrote: > >> Good Afternoon Amanda, >> >> Thank you for this information. We will be reviewing this as a team. >> >> On Thu, Nov 7, 2024 at 3:03=E2=80=AFPM Amanda Fults >> wrote: >> >>> Hi Team, >>> As discussed on our call today, below are the corrective actions to be >>> completed by November 28th. Here is the Southern Ohio Master audit >>> spreadsheet >>> for >>> you to reference. I have also attached the blank certificate to use fo= r >>> proof of orientation. >>> >>> Once the corrective actions have been completed, please email me >>> a summary of your findings and results for our records. Let me know if = you >>> have any questions or concerns. >>> >>> *Corrective Actions:* >>> >>> - >>> >>> Audit 10 active caregiver files for compliance with required >>> documents >>> >>> >>> Additionally, as per our discussion today, I am excited to share that >>> the compliance team has created a drive with State Compliance >>> Requirements >>> . >>> Each state folder has subfolders which contain requirements per the >>> specific state regulations and TheKey standards. >>> >>> The subfolders are: Caregiver File Requirements, Caregiver >>> Hiring-Onboarding requirements, Client File Requirements, Regulatory >>> License(s), Business License(s), Policies and Procedures Manual (if >>> created, some are still being done and will be added when completed) an= d >>> any Surveys/POCs. >>> >>> This folder is intended to be a single place where you can access the >>> compliance requirements for your state. >>> >>> -- >>> Amanda Fults >>> Senior Regulatory, Compliance Manager >>> 714-623-6918 >>> amanda.fults@thekey.com >>> TheKey.com >>> [image: TheKey] >>> CONFIDENTIALITY NOTICE: The information in the Email is confidential an= d >>> may be privileged. This Email is intended solely for the named recipien= t or >>> recipients. If you are not the intended recipient, any use, disclosure, >>> copying or distribution of this Email is prohibited. If you are not the >>> intended recipient, please inform us by replying with the subject line >>> marked "Wrong Address" and then deleting this Email and any attachments= . >>> >>> > > -- > Amanda Fults > Senior Regulatory, Compliance Manager > 714-623-6918 > amanda.fults@thekey.com > TheKey.com > [image: TheKey] > CONFIDENTIALITY NOTICE: The information in the Email is confidential and > may be privileged. This Email is intended solely for the named recipient = or > recipients. If you are not the intended recipient, any use, disclosure, > copyin