Re: New vCom Account Added - HCA Oakville & Waterloo - Rogers ISP & Cell Phones

--0000000000001759d905e3df1032 Content-Type: multipart/alternative; boundary="0000000000001759d905e3df1031" --0000000000001759d905e3df1031 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Isabelle, I can send you the updated credit card info. If you can update the portal that would be great. Angie On Fri, Jul 15, 2022 at 5:52 PM Isabelle La wrote: > Hi All, > > We once again received an overdue payment notice for Rogers Account for > HCA Oakville & Waterloo. To prevent services from being shut down, I did > another emergency-pay with Gabe's Corp Card but this should not be the ca= se > regularly and it seems we never resolved the original pay method issue fr= om > this prior email thread. > > Angie/Hua - can you confirm if this is to be paid by Angie's Corp Card > going forward or the best way this is to be paid so we avoid these overdu= e > notices? If it's a card, please share with me and I can update the portal > for you. Please advise ASAP, thank you. > > [image: Screen Shot 2022-07-15 at 2.51.05 PM.png] > > On Mon, Jun 13, 2022 at 3:58 PM Isabelle La wrote: > >> Confirming that Gabe's card was used for Emergency Pay to take care of >> the account's overdue balance to resume services and prevent shut down >> scheduled for next week. Please see attached confirmation. >> >> [image: Rogers=E2=84=A2] >> Date: June 13, 2022 >> Account Number: X-XXXX-7754 >> Date: June 13, 2022 >> Account Number: X-XXXX-7754 >> Payment received. >> Hello Home Care Assistance, >> This is to confirm that we=E2=80=99ve received your payment. Thank you! >> Payment information >> Confirmation number: 1551736841 >> You paid: $357.41 >> Payment method: Credit Card >> Updated balance: $0.00 >> Did you know you can arrange for convenient pre-authorized payments from >> either your chequing account or credit card through MyRogers? You can al= so >> use MyRogers to monitor your usage, check your balance, make changes to >> your account, and more. Visit Rogers.com/MyRogers >> or download the MyRogers app >> on your smartphone. >> Support >> If you require additional support or have any questions, please click on >> one of the options listed here: >> Online Support >> Contact >> Us >> Find us on: >> >> Community Forums >> >> Facebook >> >> Twitter >> >> YouTube >> >> Connected >> >> YouTube >> >> Connected >> Contact Us | Privacy >> Policy | Rogers.com >> >> Rogers Communications | One Mount Pleasant Road | Toronto ON M4Y 2Y5 >> =C2=A9 2017 Rogers Communications >> This email is automatically generated, please do not reply. This e-mail >> (and any attachment(s)) is confidential; if you are not the intended >> recipient please delete it immediately without keeping a copy. >> >> On Mon, Jun 13, 2022 at 3:40 PM Isabelle La wrote: >> >>> I don't think we should wait for her to return since they will have >>> Internet services shut down if we wait that long. I will work with Gabr= iel >>> to enter emergency credit card info payment from the IT