--Apple-Mail=_81F5765B-3C2D-4282-8D77-09B1FDFB4281 Content-Transfer-Encoding: quoted-printable Content-Type: text/plain; charset=utf-8 Hi Armani, I have opened a new account with: jfauteux@homecareassistance.com Could you merge with janikfauteux@gmail.com? Ideally I=E2=80=99d like = the janikfauteux@gmail.com to work=E2=80=A6 =20 Many thanks, J a n i k F a u t e u x C. 514 808-3640 E. janikfauteux@gmail.com W. www.janikfauteux.usana.com > On Sep 11, 2017, at 10:16 AM, Timothy Thomas = wrote: >=20 > Hi Janik, >=20 > Just give Armani your new email address and ask him to merge your old = account "janikfauteux@gmail.com " to your = new account (whatever email you chose) >=20 > Thanks > ---------- Forwarded message ---------- > From: Armani R. (Support) > > Date: Fri, Sep 8, 2017 at 8:40 PM > Subject: Re: MileIQ ticket 167156 > To: Timothy Thomas > >=20 >=20 > ##- Please type your reply above this line -## > Here's the answer to your ticket (167156). If you have any additional = questions, please reply to this email. >=20 > =09 > Armani R. (MileIQ Help Center) > Sep 8, 17:39 PDT >=20 > Hello, >=20 > Thank you for your response. Due to the privacy and security of = accounts, we do ask that customers reach out to us in order to look into = their account and make any changes. Just let janikfauteux@gmail.com = know she can reach out to us at = premiersupport@mileiq.com and we'll = be glad to help her out. >=20 > Best, >=20 > Armani R. > Customer Success | MileIQ >=20 > For answers to common questions, there is a wealth of information = about MileIQ at our Knowledge Base here: http://support.mileiq.com = >=20 >=20 > =09 > Timothy Thomas > Sep 8, 07:09 PDT >=20 > Ok thank you...can you please send instructions to my employee = janikfauteux@gmail.com that she must = create a new account and you will merge the existing data....thank you! >=20 > Tim >=20 >=20 > =09 > Armani R. (MileIQ Help Center) > Sep 7, 20:37 PDT >=20 > Hello, >=20 > I went ahead and merged all the drives from tt@homecareassistance.com = to timthom2@gmail.com = . I've asked the MileIQ for Teams account = managers to the license to your new account. >=20 > Please note that the monthly stats on the mobile app will not reflect = these changes. To see the most up-to-date and accurate drive stats, = please refer to the MileIQ web dashboard.=20 >=20 > Thank you for your patience. Let me know if there is anything else I = can assist with. >=20 > Best, >=20 > Armani R. > Customer Success | MileIQ >=20 > For answers to common questions, there is a wealth of information = about MileIQ at our Knowledge Base here: http://support.mileiq.com = >=20 >=20 >=20 > =09 > timthom2@gmail.com > Sep 6, 07:24 PDT >=20 > You're approved to merge the accounts. thanks! >=20 > Tim >=20 >=20 > =09 > Armani R. (MileIQ Help Center) > Sep 5, 23:17 PDT >=20 > Hello, >=20 > Thank you for your response. Glad to know the timthom2@gmail.com = worked when logged in. I'll ask my account = managers for the MileIQ Teams account t