--000000000000a99046062e82aaa6 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Yes Whatever you asked them to do looks like it worked! Thankyou Sharon Sharon, Speirs General Manager Vancouver, BC Office: 778.279.3634 sspeirs@thekey.com TheKey.ca [image: TheKey] On Wed, Feb 19, 2025 at 9:40=E2=80=AFAM Roxana Cruz wrote: > Hi Sharon, > > I took a look at week Feb 3rd - Feb 9th and see that all shifts are > complete. > > =E2=80=8BOnce I get an answer as to why shifts were reverting back to inc= omplete I > will share that here. > > > Thanks, > > Roxana Cruz > > > On Tue, 18 Feb at 11:50 AM , Roxana Cruz clearcaresupport@homecareassistance.com> wrote: > I have opened a ticket with ClearCare and has been escalated to their tie= r > 2 team for them to investigate why shifts are reverting back to not > complete for the week of Feb 3rd - Feb 9th. > > > On Tue, 18 Feb at 11:44 AM , Diane Aguilar daguilar@homecareassistance.com> wrote: > Hi Roxana > Good morning, > > I used edit and complete, then I tried the drop down to mark it complete. > > But they both turned up incomplete. > Please help us Thank you. > > Best Regards, > > Diane Aguilar > Scheduler / Administrative Assistant > Home Care Assistance Victoria > > 1151 Oxford Street. ,Victoria BC V8V 2V2 > > > T: (250) 592-4881 > Email: daguilar@homecareassistance.com > > =EF=BF=BC > > www:homecareassistancevictoria.ca > Review our Book Series > Like us on Facebook > Home Care Assistance - Twitter > > > > On Tue., Feb. 18, 2025, 8:26 a.m. Roxana Cruz, clearcaresupport@homecareassistance.com> wrote: > >> =E2=80=8BHi Diane - >> >> Can you confirm if you are just using the drop down to mark "complete" >> or do you also click edit then mark "complete"? >> >> >> On Mon, 17 Feb at 5:57 PM , Diane Aguilar > daguilar@homecareassistance.com> wrote: >> Hi Sharon, >> >> Clearcare Feb 3 - 9 2025 >> Still turning into incomplete. >> >> Will try again Later. >> Thank you. >> >> Best Regards, >> >> Diane Aguilar >> Scheduler / Administrative Assistant >> Home Care Assistance Victoria >> >> 1151 Oxford Street. ,Victoria BC V8V 2V2 >> >> >> T: (250) 592-4881 >> Email: daguilar@homecareassistance.com >> >> =EF=BF=BC >> >> www:homecareassistancevictoria.ca >> Review our Book Series >> Like us on Facebook >> Home Care Assistance - Twitter >> >> >> >> 1061281:611100 > --000000000000a99046062e82aaa6 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Yes Whatever you asked them to do = looks like it worked! Thankyou=C2=A0 Sharon=C2=A0 Sharon, Speirs General Manager Vancouver, BC = Office: 778.279.3634 sspeirs@thekey.com Th= eKey.ca <span style=3D"font-size:12pt;font-family:Arial;vertical-alig= n:baseline;backgrou