Re: Detractor Alert: Joan Speirs | 1000000000032237

From
Keri Thrush <kthrush@thekey.com>
To
Cheryl Cartwright <ccartwright@thekey.com>
CC
Winnipeg West <clientservice@thekey.com>, Winnipeg West <aruffin@thekey.com>, Timothy Thomas <tt@thekey.com>, Angie Markwell <angie.markwell@thekey.com>
Date
Tue, 13 Dec 2022 09:06:18 -0800
Folder
INBOX
--0000000000001dde8b05efb8a41f Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi, Cheryl! Passing off the detractor below in order to initiate next steps. Thank you! On Tue, Dec 13, 2022 at 8:24 AM Medallia wrote: > Client Name: Joan Speirs > > CC ID: 1000000000032237 > > Primary Contact: Lorraine Penman > > PC Contact Info: lorrainepenman@shaw.ca / +2047928099 > > Survey Delivery: Email > > > Division: Canada > > Business Unit: Winnipeg > > Tenure: 26 Weeks - Less Than 52 Weeks > > Actual Customer Segment: Elephant > > Stated Customer Segment: > > Survey: Relationship 2 > > Main Score: 6 > > Comments: Doesn=E2=80=99t look for things that need to be done , perhaps = a little > on the lazy side Very sweet woman, just not the same calibre as TSion or > Shelby. Tsion is excellent but don=E2=80=99t seem to see her anymore. Ver= y much > missed as is Shelby . Care is good but not experiencing the excellence we > became accustomed to > > > Please click here to see the full survey response and learn more about th= e > client: https://hca.medallia.com/hca/respInvForm.do?surveyid=3D177011 > --0000000000001dde8b05efb8a41f Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi, Cheryl! Passing off the detractor b= elow in order to initiate next steps. Thank you! On Tue, Dec 13, 2022= at 8:24 AM Medallia &lt; norepl= y@app.medallia.com &gt; wrote: Client Name: Joan Speirs CC ID: 1000000000032237= Primary Contact: Lorraine Penman PC Contact Info: lorrainepenman@shaw.ca = / +2047928099 Survey Delivery: Email Division: C= anada Business Unit: Winnipeg Tenure: 26 Weeks - Less Than 52= Weeks Actual Customer Segment: Elephant Stated Customer Segm= ent: Survey: Relationship 2 Main Score: 6 Comments:= Doesn=E2=80=99t look for things that need to be done , perhaps a little on= the lazy side Very sweet woman, just not the same calibre as TSion or Shelby. Tsion is excellent but don=E2=80=99t seem to see her anymore. Very much mis= sed as is Shelby . Care is good but not experiencing the excellence we became accustomed to Please click here to see the full survey response and lear= n more about the client: https://hca.medallia.com/hca/resp= InvForm.do?surveyid=3D177011 --0000000000001dde8b05efb8a41f--

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