--000000000000efa9e4061406ce51 Content-Type: multipart/alternative; boundary="000000000000efa9e3061406ce50" --000000000000efa9e3061406ce50 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hello Chuck, Thank you for the information. Client Lange disputes remaining balance owed completely - stated his interaction with our accounting department was poor at best, believes he paid - mentioned Ali as part of the accounting issue. So I wouldn't advise pulling from his PAD. Client Page - I will add to TSI profit recovery. Best, *John Janiga* Senior Accounts Receivable Specialist *john.janiga@thekey.com * *408-647-7538 * TheKey.com [image: TheKey] On Tue, Mar 19, 2024 at 1:24=E2=80=AFPM Chuck Terlesky wrote: > Hi John, > > Client Lange - they have not been in service for two years, but they have > a signed agreement and a PAD form - can we not just collect through PAD? > > Client Page - please send this to collections as Brian says that they kno= w > that they have to pay for the private portion. > > Regards, > Chuck > > On Mon, Mar 18, 2024 at 7:15=E2=80=AFAM John Janiga > wrote: > >> Thank you for the update, Chuck! >> >> Best Regards, >> *John Janiga* >> Senior Accounts Receivable Specialist >> *john.janiga@thekey.com * >> *408-647-7538 * >> TheKey.com >> [image: TheKey] >> >> >> >> On Fri, Mar 15, 2024 at 3:36=E2=80=AFPM Chuck Terlesky >> wrote: >> >>> Hi John, >>> >>> We will write off both St. Goddard accounts - I have a call with Brian >>> next week - and we will look at the other two clients and get back to y= ou >>> by EOD March 19th. >>> >>> Regards, >>> Chuck >>> >>> On Tue, Mar 12, 2024 at 9:10=E2=80=AFAM John Janiga >>> wrote: >>> >>>> Hello Chuck and Tim, >>>> >>>> Here is a list of Winnipeg deactivated clients with balances remaining >>>> either in dispute or no response to collections. >>>> >>>> Lange, Allie and Jack - $2,382.13 ( Disputes Believes we already have >>>> this amount and states our accounting ( Ali ) was terrible. >>>> [image: image.png] >>>> >>>> Page, Martie - $1,785.00 - No response received from listed contacts. >>>> [image: image.png] >>>> >>>> St Goddard Gurmit - $1,039.50 - Client's widow states she was misled >>>> and never would have requested a CG hold until husband was released fr= om >>>> hospital if she knew of the full daily charge for the hold. Brian B ha= s >>>> notes and we had a zoom meeting with Gurmit and Nadine (Client contact= ) >>>> which did not produce any amicable results. >>>> [image: image.png] >>>> St Goddard Miles - $1,182.00 - Same Disputed ( Clients requested >>>> credits for days CG was on hold is larger than what remains due.) >>>> [image: image.png] >>>> >>>> In Addition, clients' deposit was used to pay for disputed invoices an= d >>>> client states they were never made aware of this transaction at the ti= me. >>>> >>>> Let me know what you both think and I will act accordingly. >>>> >>>> Thank you for your assistance, >>>> >>>> Best, >>>> >>>> *John Jan