Re: Winnipeg AR Outstanding Balances - Disputed or No Response to outreach

--0000000000007572bc0614074f96 Content-Type: multipart/alternative; boundary="0000000000007572bb0614074f95" --0000000000007572bb0614074f95 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Ok Client Lange - not sure then if Ali screwed up and he no longer works here to confirm anything. I would write it off then. Chuck On Tue, Mar 19, 2024 at 11:28=E2=80=AFAM John Janiga wrote: > Hello Chuck, > > Thank you for the information. > > Client Lange disputes remaining balance owed completely - stated his > interaction with our accounting department was poor at best, believes he > paid - mentioned Ali as part of the accounting issue. So I wouldn't advis= e > pulling from his PAD. > > Client Page - I will add to TSI profit recovery. > > Best, > *John Janiga* > Senior Accounts Receivable Specialist > *john.janiga@thekey.com * > *408-647-7538 * > TheKey.com > [image: TheKey] > > > > On Tue, Mar 19, 2024 at 1:24=E2=80=AFPM Chuck Terlesky > wrote: > >> Hi John, >> >> Client Lange - they have not been in service for two years, but they hav= e >> a signed agreement and a PAD form - can we not just collect through PAD? >> >> Client Page - please send this to collections as Brian says that they >> know that they have to pay for the private portion. >> >> Regards, >> Chuck >> >> On Mon, Mar 18, 2024 at 7:15=E2=80=AFAM John Janiga >> wrote: >> >>> Thank you for the update, Chuck! >>> >>> Best Regards, >>> *John Janiga* >>> Senior Accounts Receivable Specialist >>> *john.janiga@thekey.com * >>> *408-647-7538 * >>> TheKey.com >>> [image: TheKey] >>> >>> >>> >>> On Fri, Mar 15, 2024 at 3:36=E2=80=AFPM Chuck Terlesky >>> wrote: >>> >>>> Hi John, >>>> >>>> We will write off both St. Goddard accounts - I have a call with Brian >>>> next week - and we will look at the other two clients and get back to = you >>>> by EOD March 19th. >>>> >>>> Regards, >>>> Chuck >>>> >>>> On Tue, Mar 12, 2024 at 9:10=E2=80=AFAM John Janiga >>>> wrote: >>>> >>>>> Hello Chuck and Tim, >>>>> >>>>> Here is a list of Winnipeg deactivated clients with balances remainin= g >>>>> either in dispute or no response to collections. >>>>> >>>>> Lange, Allie and Jack - $2,382.13 ( Disputes Believes we already have >>>>> this amount and states our accounting ( Ali ) was terrible. >>>>> [image: image.png] >>>>> >>>>> Page, Martie - $1,785.00 - No response received from listed contacts. >>>>> [image: image.png] >>>>> >>>>> St Goddard Gurmit - $1,039.50 - Client's widow states she was misled >>>>> and never would have requested a CG hold until husband was released f= rom >>>>> hospital if she knew of the full daily charge for the hold. Brian B h= as >>>>> notes and we had a zoom meeting with Gurmit and Nadine (Client contac= t ) >>>>> which did not produce any amicable results. >>>>> [image: image.png] >>>>> St Goddard Miles - $1,182.00 - Same Disputed ( Clients requested >>>>> credits for days CG was on hold is larger than what remains due.) >>>>> [image: image.png] >>>>