Re: Winnipeg AR Outstanding Balances - Disputed or No Response to outreach

--000000000000267e83061406be9b Content-Type: multipart/alternative; boundary="000000000000267e82061406be9a" --000000000000267e82061406be9a Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi John, Client Lange - they have not been in service for two years, but they have a signed agreement and a PAD form - can we not just collect through PAD? Client Page - please send this to collections as Brian says that they know that they have to pay for the private portion. Regards, Chuck On Mon, Mar 18, 2024 at 7:15=E2=80=AFAM John Janiga wrote: > Thank you for the update, Chuck! > > Best Regards, > *John Janiga* > Senior Accounts Receivable Specialist > *john.janiga@thekey.com * > *408-647-7538 * > TheKey.com > [image: TheKey] > > > > On Fri, Mar 15, 2024 at 3:36=E2=80=AFPM Chuck Terlesky > wrote: > >> Hi John, >> >> We will write off both St. Goddard accounts - I have a call with Brian >> next week - and we will look at the other two clients and get back to yo= u >> by EOD March 19th. >> >> Regards, >> Chuck >> >> On Tue, Mar 12, 2024 at 9:10=E2=80=AFAM John Janiga >> wrote: >> >>> Hello Chuck and Tim, >>> >>> Here is a list of Winnipeg deactivated clients with balances remaining >>> either in dispute or no response to collections. >>> >>> Lange, Allie and Jack - $2,382.13 ( Disputes Believes we already have >>> this amount and states our accounting ( Ali ) was terrible. >>> [image: image.png] >>> >>> Page, Martie - $1,785.00 - No response received from listed contacts. >>> [image: image.png] >>> >>> St Goddard Gurmit - $1,039.50 - Client's widow states she was misled an= d >>> never would have requested a CG hold until husband was released from >>> hospital if she knew of the full daily charge for the hold. Brian B has >>> notes and we had a zoom meeting with Gurmit and Nadine (Client contact = ) >>> which did not produce any amicable results. >>> [image: image.png] >>> St Goddard Miles - $1,182.00 - Same Disputed ( Clients requested credit= s >>> for days CG was on hold is larger than what remains due.) >>> [image: image.png] >>> >>> In Addition, clients' deposit was used to pay for disputed invoices and >>> client states they were never made aware of this transaction at the tim= e. >>> >>> Let me know what you both think and I will act accordingly. >>> >>> Thank you for your assistance, >>> >>> Best, >>> >>> *John Janiga* >>> Senior Accounts Receivable Specialist >>> *john.janiga@thekey.com * >>> *408-647-7538 * >>> TheKey.com >>> [image: TheKey] >>> >>> >> >> -- >> Chuck Terlesky B.A., CCPE >> General Manager >> Winnipeg and Calgary >> >> Calgary: 403-301-3777 >> Winnipeg: 204-489-6000 >> >> TheKey.ca >> >> [image: TheKey] >> >> --=20 Chuck Terlesky B.A., CCPE General Manager Winnipeg and Calgary Calgary: 403-301-3777 Winnipeg: 204-489-6000 TheKey.ca [image: TheKey] --000000000000267e82061406be9a Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi = John, Client Lange - they= have