Re: Pay Issue

From
Irin Eva <irin.eva@thekey.com>
To
Germaine Daniels <germaine.daniels@thekey.com>
CC
Claudia Vasquez <claudia.vasquez@thekey.com>, Carolina Orosa <corosa@thekey.com>, Timothy Thomas <tt@thekey.com>
Date
Mon, 17 Jul 2023 09:39:30 -0400
Folder
INBOX
--000000000000cb8bea0600aeef91 Content-Type: multipart/alternative; boundary="000000000000cb8be90600aeef90" --000000000000cb8be90600aeef90 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Good afternoon Germaine, I haven't received any rejection yet. I emailed Ceridian and waited for their response. Thanks, Irin On Sat, Jul 15, 2023 at 4:55=E2=80=AFAM Germaine Daniels wrote: > Hi Claudia, > > Copy of your bank statement is not needed. Please confirm you received > the E-transfer sent by Carolina. Irin, we will work with Ceridian to figu= re > out what happened to the original payment. Hopefully the payment rejects = on > Monday. If not, we will need to request for a FSDD tracer. > > Thanks, > > On Fri, Jul 14, 2023 at 4:40 PM Claudia Vasquez claudia.vasquez@thekey.com> wrote: > >> Hi Germaine, >> >> If the funds were to reach my bank account, I will gladly inform all of >> you and transfer the funds right away. If need be I am happy to send in = a >> copy of my bank statement. >> >> Kind regards, >> >> Claudia >> >> On Fri, Jul 14, 2023 at 4:24=E2=80=AFPM Germaine Daniels > germaine.daniels@thekey.com> wrote: >> >>> I don't understand. The employee is receiving another payment and may >>> need to pay back the difference if the first payment isn't rejected fro= m >>> the bank. Reason being a payment was already sent to the employee bank >>> account on file and Carolina sent a Etransfer today for the employee. A= n >>> adjustment will need to be made either way. >>> >>> Regards, >>> Germaine Daniels >>> >>> *Payroll Director *germaine.daniels@thekey.com >>> Phone: 562-784-1800 >>> TheKey.com >>> [image: TheKey] >>> >>> >>> On Fri, Jul 14, 2023 at 12:02=E2=80=AFPM Timothy Thomas = wrote: >>> >>>> Thanks Irin, >>>> >>>> So to confirm no advance is being made, we're correcting payroll from >>>> this week. >>>> >>>> On Fri, Jul 14, 2023 at 2:55=E2=80=AFPM Irin Eva = wrote: >>>> >>>>> Hi Carolina, >>>>> >>>>> Her amts are - $1915.77 >>>>> >>>>> Also, I have attached a screenshot of the pay statements -. >>>>> >>>>> [image: image.png] >>>>> >>>>> >>>>> @Claudia Vasquez Pls note that your >>>>> banking info is not incorrect. >>>>> >>>>> The problem is the account number's first 3 digits missing from the >>>>> online record you provided. I confirmed with @Carolina Orosa >>>>> that the account number she paid you last 2 >>>>> years. >>>>> >>>>> Pls send us a copy of the void check to update your records. We don't >>>>> accept online banking info. >>>>> >>>>> Also, Pls see the screenshot that Carolina gave us and that you send >>>>> us: >>>>> >>>>> You provided: >>>>> >>>>> [image: image.png] >>>>> >>>>> Carolina Provided: >>>>> >>>>> [image: image.png] >>>>> >>>>> Thanks, >>>>> Irin >>>>> >>>>> On Fri, Jul 14, 2023 at 2:40=E2=80=AFPM Carolina Orosa >>>>> wrote: >>>>> >>>>>> Hi, >>>>>> >>>>>> Please just let me know amount to be transferred. >>>>>> >>>>>> Sent from my iPhone >>>>>> >>>>>> On Jul 14, 2023, at 11:36 AM, Ger

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