Re: Pay Issue

From
Germaine Daniels <germaine.daniels@thekey.com>
To
Claudia Vasquez <claudia.vasquez@thekey.com>
CC
Carolina Orosa <corosa@thekey.com>, Irin Eva <irin.eva@thekey.com>, Timothy Thomas <tt@thekey.com>
Date
Sat, 15 Jul 2023 01:55:18 -0700
Folder
INBOX
--0000000000002e29b3060082ba9a Content-Type: multipart/alternative; boundary="0000000000002e29b2060082ba99" --0000000000002e29b2060082ba99 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Claudia, Copy of your bank statement is not needed. Please confirm you received the E-transfer sent by Carolina. Irin, we will work with Ceridian to figure out what happened to the original payment. Hopefully the payment rejects on Monday. If not, we will need to request for a FSDD tracer. Thanks, On Fri, Jul 14, 2023 at 4:40 PM Claudia Vasquez wrote: > Hi Germaine, > > If the funds were to reach my bank account, I will gladly inform all of > you and transfer the funds right away. If need be I am happy to send in a > copy of my bank statement. > > Kind regards, > > Claudia > > On Fri, Jul 14, 2023 at 4:24=E2=80=AFPM Germaine Daniels germaine.daniels@thekey.com> wrote: > >> I don't understand. The employee is receiving another payment and may >> need to pay back the difference if the first payment isn't rejected from >> the bank. Reason being a payment was already sent to the employee bank >> account on file and Carolina sent a Etransfer today for the employee. An >> adjustment will need to be made either way. >> >> Regards, >> Germaine Daniels >> >> *Payroll Director *germaine.daniels@thekey.com >> Phone: 562-784-1800 >> TheKey.com >> [image: TheKey] >> >> >> On Fri, Jul 14, 2023 at 12:02=E2=80=AFPM Timothy Thomas = wrote: >> >>> Thanks Irin, >>> >>> So to confirm no advance is being made, we're correcting payroll from >>> this week. >>> >>> On Fri, Jul 14, 2023 at 2:55=E2=80=AFPM Irin Eva = wrote: >>> >>>> Hi Carolina, >>>> >>>> Her amts are - $1915.77 >>>> >>>> Also, I have attached a screenshot of the pay statements -. >>>> >>>> [image: image.png] >>>> >>>> >>>> @Claudia Vasquez Pls note that your >>>> banking info is not incorrect. >>>> >>>> The problem is the account number's first 3 digits missing from the >>>> online record you provided. I confirmed with @Carolina Orosa >>>> that the account number she paid you last 2 years. >>>> >>>> Pls send us a copy of the void check to update your records. We don't >>>> accept online banking info. >>>> >>>> Also, Pls see the screenshot that Carolina gave us and that you send >>>> us: >>>> >>>> You provided: >>>> >>>> [image: image.png] >>>> >>>> Carolina Provided: >>>> >>>> [image: image.png] >>>> >>>> Thanks, >>>> Irin >>>> >>>> On Fri, Jul 14, 2023 at 2:40=E2=80=AFPM Carolina Orosa >>>> wrote: >>>> >>>>> Hi, >>>>> >>>>> Please just let me know amount to be transferred. >>>>> >>>>> Sent from my iPhone >>>>> >>>>> On Jul 14, 2023, at 11:36 AM, Germaine Daniels >>>> germaine.daniels@thekey.com> wrote: >>>>> >>>>> =EF=BB=BF >>>>> Hi Tim, >>>>> >>>>> Yes, based on your request we will have Carolina issue an E transfer. >>>>> Carolina can issue the payment for Claudia. What information do you n= eed? >>>>> Germaine Daniels >>>>> >>>>> *Payroll Director *germaine.daniels@thekey.com 

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