Re: weekend staffing coverage

From
Carol Miller <carol.miller@thekey.com>
To
Audra Williams <audraw@thekey.com>
CC
Kimberly Guerci <kguerci@thekey.com>, Cathy Goffredo <catherine.goffredo@thekey.com>, Kim Kranwinkel <kimberly.kranwinkel@thekey.com>, Timothy Thomas <tt@thekey.com>, Jay Skypeck <jason.skypeck@thekey.com>
Date
Mon, 1 Aug 2022 11:06:59 -0400
Folder
INBOX
--000000000000a0843405e52f5afc Content-Type: text/plain; charset="UTF-8" this is all they know and have not all been dealing with live ins - so every staffer, every ambassador, every success manager covers live in clients and CGs?? Does anyone else use a specialized live in group On Mon, Aug 1, 2022 at 11:03 AM Audra Williams wrote: > Hi Carol! > > C&H is the first operation that I have seen that had a dedicated team for > live in cases. From my experience, the live in cases are routinely well > oiled and do not need a dedicated team. > > Best, > > On Mon, Aug 1, 2022 at 9:59 AM Carol Miller > wrote: > >> Morning team!! >> >> Have a few questions and looking for input >> >> With the new model and staffing specialists being hourly - how is on call >> being handled?...... clocking in, stipend?? >> >> Live in's - how are you handling this part of the business - everyone or >> dedicated group to oversee them >> >> as a follow-up , Angie is working with legal on the CG driving issues >> >> thanks in advance >> Carol >> >> -- >> Carol Miller >> Regional Director of Operations, Connecticut >> *Please note my email has changed:* >> carol.miller@TheKey.com >> (443) 417-4274 >> TheKey.com >> [image: TheKey] >> > > > -- > Audra Williams > Director of Business Support > *Please note my email has changed:* > audraw@TheKey.com > (425) 757-7027 > TheKey.com > [image: TheKey] > -- Carol Miller Regional Director of Operations, Connecticut *Please note my email has changed:* carol.miller@TheKey.com (443) 417-4274 TheKey.com [image: TheKey] --000000000000a0843405e52f5afc Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable this is all they know and have not all been dealing with l= ive ins - so every staffer, every ambassador, every success manager covers = live in clients and CGs??=C2=A0=C2=A0 Does anyone else u= se a specialized live in group On Mo= n, Aug 1, 2022 at 11:03 AM Audra Williams &lt; audraw@thekey.com &gt; wrote: Hi Carol! C&amp;H is the first opera= tion that I have seen that had a dedicated team for live in cases.=C2=A0 Fr= om my experience, the live in cases are routinely well oiled and do not nee= d a dedicated team. Best, On Mon, Aug 1, 2022 at 9:59 AM Carol Mill= er &lt; carol.m= iller@thekey.com &gt; wrote: Morning team!! Have a f= ew questions and looking for input With the new mo= del and staffing specialists being hourly - how is on call being handled?..= ....=C2=A0 clocking in, stipend?? Live in&#39;s - = how are you handling this part of the business - everyone or dedicated grou= p to oversee them as a follow-up , Angie is workin= g with legal on the CG driving issues thanks in ad= vance Carol -- = Carol Miller Regional Director= of Operations, Connecticut <font style=3D"font-family:Arial,Hel

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