This is a multipart message in MIME format. ------=_NextPart_000_06CC_01DB4577.0B8BFCF0 Content-Type: multipart/alternative; boundary="----=_NextPart_001_06CD_01DB4577.0B8BFCF0" ------=_NextPart_001_06CD_01DB4577.0B8BFCF0 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Do you know who doesn=E2=80=99t have access, all invites have been sent? =20 Anotte Francois=20 =09 Disbursements Sr. Director anotte.francois@thekey.com=20 =09 =09 =20 =20 =20 From: Abby Cnossen =20 Sent: Tuesday, December 3, 2024 9:39 AM To: Anotte Francois Cc: HR Service Center Support ; = tt@thekey.com Subject: Re: Uber Support =20 Yes of course. I was referring to the others in the spreadsheet who need = access to UBER and the correct states assigned to their accounts.=20 =20 On Tue, Dec 3, 2024 at 8:36=E2=80=AFAM Anotte Francois = > wrote: Hi Abby, =20 Was she able to change her phone number? Remember, I cannot do anything = until she removed her phone number to the account. She needs to contact = Uber to do that. =20 Thanks, =20 On Mon, Dec 2, 2024 at 1:58=E2=80=AFPM Abby Cnossen > wrote: Hi Annotte, =20 Could you provide me with an update on this for all apart from Julianna. =20 On Fri, Nov 22, 2024 at 3:21=E2=80=AFPM Anotte Francois = > wrote: With Julianna, I'm not sure what we can do. Because she has her old = phone listed on her account, there's nothing I can do on my side. =20 She will need to contact them to have the old phone removed from the = account. =20 I will check on the others for you. =20 Thanks, =20 Anotte =20 =20 =20 On Fri, Nov 22, 2024 at 11:11=E2=80=AFAM Abby Cnossen = > wrote: Hi Anotte,=20 =20 I have several caregiver managers who are not able to log into their = uber and some others who state that they do not have the correct access. = I put together a spreadsheet below to assist in communication. Please = reach out to me if you have any questions. I would be happy to get on a = meeting to help support. =20 Julianna Brown has contacted UBER support but was still unable to log = in. Is there anything else that we can do to get her access?=20 Uber Access - Midwest = =20 =20 If at all possible to have this completed for at least Julianna, Lluvia, = Carrie and myself that would be incredibly helpful.=20 =20 Thank you, =20 =20 On Mon, Nov 18, 2024 at 4:20=E2=80=AFPM HR Service Center Support = > wrote: Thank you Anotte!=20 =20 =20 Please share your experience - = Click here to complete a 3-question survey=20 =20 [#INC-142667]:424188:fs=20 =20 --=20 Abby Cnossen Manager of Quality and Service Call or text: 616-271-8243 TheKey.com =20 --=20 Anotte Francois =09 Disbursements Sr. Director anotte.francois@thekey.com =20 =09 =09 =20 =20 =20 --=20 Abby Cnossen Manager of Quality and Service Call or text: 616-271-8243 TheKey.com =20 =20 --=20 Anotte Francois =09 Disbursements Sr. Director anotte.francois@thekey.com =09 =09 =20 =20 =20 --=20 Abby Cnossen Manager of Quality and Service Call or text: 616-271-8243 TheKey.com -----