Yes of course. I was referring to the others in the spreadsheet who need
access to UBER and the correct states assigned to their accounts.
On Tue, Dec 3, 2024 at 8:36 AM Anotte Francois <anotte.francois@thekey.com>
wrote:
> Hi Abby,
>
> Was she able to change her phone number? Remember, I cannot do anything
> until she removed her phone number to the account. She needs to contact
> Uber to do that.
>
> Thanks,
>
> On Mon, Dec 2, 2024 at 1:58 PM Abby Cnossen <acnossen@thekey.com> wrote:
>
>> Hi Annotte,
>>
>> Could you provide me with an update on this for all apart from Julianna.
>>
>> On Fri, Nov 22, 2024 at 3:21 PM Anotte Francois <
>> anotte.francois@thekey.com> wrote:
>>
>>> With Julianna, I'm not sure what we can do. Because she has her old
>>> phone listed on her account, there's nothing I can do on my side.
>>>
>>> She will need to contact them to have the old phone removed from the
>>> account.
>>>
>>> I will check on the others for you.
>>>
>>> Thanks,
>>>
>>> Anotte
>>>
>>>
>>>
>>> On Fri, Nov 22, 2024 at 11:11 AM Abby Cnossen <acnossen@thekey.com>
>>> wrote:
>>>
>>>> Hi Anotte,
>>>>
>>>> I have several caregiver managers who are not able to log into their
>>>> uber and some others who state that they do not have the correct access. I
>>>> put together a spreadsheet below to assist in communication. Please reach
>>>> out to me if you have any questions. I would be happy to get on a meeting
>>>> to help support.
>>>>
>>>> Julianna Brown has contacted UBER support but was still unable to log
>>>> in. Is there anything else that we can do to get her access?
>>>> Uber Access - Midwest
>>>> <https://docs.google.com/spreadsheets/d/1yoOc_asRuLbs2RVoBWf35RHkg-jHR_iZ3BGJARriNS8/edit?usp=sharing>
>>>>
>>>> *If at all possible to have this completed for at least Julianna,
>>>> Lluvia, Carrie and myself that would be incredibly helpful. *
>>>>
>>>> Thank you,
>>>>
>>>>
>>>> On Mon, Nov 18, 2024 at 4:20 PM HR Service Center Support <
>>>> HRServiceCenter@thekey.com> wrote:
>>>>
>>>>> Thank you Anotte!
>>>>>
>>>>>
>>>>> *Please share your experience -*Click here to complete a 3-question
>>>>> survey
>>>>> <https://docs.google.com/forms/d/e/1FAIpQLSf3BsgeUJ1Jkd6EEYnDjM91x_B1mzLHQk-6aWlKckPuk9-krg/viewform>
>>>>>
>>>>> [#INC-142667]:424188:fs
>>>>>
>>>>
>>>>
>>>> --
>>>> *Abby Cnossen*
>>>> Manager of Quality and Service
>>>> Call or text: 616-271-8243
>>>> TheKey.com <http://Thekey.com>
>>>>
>>>
>>>
>>> --
>>>
>>> *Anotte Francois*
>>>
>>> *Disbursements Sr. Director*
>>>
>>> *anotte.francois@thekey.com <anotte.francois@thekey.com>*
>>>
>>> [image: TheKey] <https://homecareassistance.com/>
>>>
>>
>>
>> --
>> *Abby Cnossen*
>> Manager of Quality and Service
>> Call or text: 616-271-8243
>> TheKey.com <http://Thekey.com>
>>
>
>
> --
>
> *Anotte Francois*
>
> *Disbursements Sr. Director*
>
> *anotte.francois@thekey.com <anotte.francois@thekey.com>*
>
> [image: TheKey] <https://homecareassistance.com/>
>
--
*Abby Cnossen*
Manager of Quality and Service
Call or text: 616-271-8243
TheKey.com <http://Thekey.com>