--000000000000578c0f06285ea1f6 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Yes of course. I was referring to the others in the spreadsheet who need access to UBER and the correct states assigned to their accounts. On Tue, Dec 3, 2024 at 8:36=E2=80=AFAM Anotte Francois wrote: > Hi Abby, > > Was she able to change her phone number? Remember, I cannot do anything > until she removed her phone number to the account. She needs to contact > Uber to do that. > > Thanks, > > On Mon, Dec 2, 2024 at 1:58=E2=80=AFPM Abby Cnossen = wrote: > >> Hi Annotte, >> >> Could you provide me with an update on this for all apart from Julianna. >> >> On Fri, Nov 22, 2024 at 3:21=E2=80=AFPM Anotte Francois > anotte.francois@thekey.com> wrote: >> >>> With Julianna, I'm not sure what we can do. Because she has her old >>> phone listed on her account, there's nothing I can do on my side. >>> >>> She will need to contact them to have the old phone removed from the >>> account. >>> >>> I will check on the others for you. >>> >>> Thanks, >>> >>> Anotte >>> >>> >>> >>> On Fri, Nov 22, 2024 at 11:11=E2=80=AFAM Abby Cnossen >>> wrote: >>> >>>> Hi Anotte, >>>> >>>> I have several caregiver managers who are not able to log into their >>>> uber and some others who state that they do not have the correct acces= s. I >>>> put together a spreadsheet below to assist in communication. Please re= ach >>>> out to me if you have any questions. I would be happy to get on a meet= ing >>>> to help support. >>>> >>>> Julianna Brown has contacted UBER support but was still unable to log >>>> in. Is there anything else that we can do to get her access? >>>> Uber Access - Midwest >>>> >>>> >>>> *If at all possible to have this completed for at least Julianna, >>>> Lluvia, Carrie and myself that would be incredibly helpful. * >>>> >>>> Thank you, >>>> >>>> >>>> On Mon, Nov 18, 2024 at 4:20=E2=80=AFPM HR Service Center Support >>> HRServiceCenter@thekey.com> wrote: >>>> >>>>> Thank you Anotte! >>>>> >>>>> >>>>> *Please share your experience -*Click here to complete a 3-question >>>>> survey >>>>> >>>>> >>>>> [#INC-142667]:424188:fs >>>>> >>>> >>>> >>>> -- >>>> *Abby Cnossen* >>>> Manager of Quality and Service >>>> Call or text: 616-271-8243 >>>> TheKey.com >>>> >>> >>> >>> -- >>> >>> *Anotte Francois* >>> >>> *Disbursements Sr. Director* >>> >>> *anotte.francois@thekey.com * >>> >>> [image: TheKey] >>> >> >> >> -- >> *Abby Cnossen* >> Manager of Quality and Service >> Call or text: 616-271-8243 >> TheKey.com >> > > > -- > > *Anotte Francois* > > *Disbursements Sr. Director* > > *anotte.francois@thekey.com * > > [image: TheKey] > --=20 *Abby Cnossen* Manager of Quality and Service Call or text: 616-271-8243 TheKey.com --000000000000578c0f06285ea1f6 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Yes of course. I was referring to the others in the spread= sheet=C2=A0who need access to UBER and the correct states assigned t