--000000000000d3e25005e3879fb9 Content-Type: multipart/alternative; boundary="000000000000d3e24d05e3879fb8" --000000000000d3e24d05e3879fb8 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thanks Taneshia @Irin Eva @Taneshia maybe we can have an extra look at her pay before it runs this week to manually iron out any issues (in case the same problem is arising). Thanks. Sandra Daoust *Finance Manager - Canada* Tel: 514.907.5065 | Fax: 514.221.4265 sdaoust@homecareassistance.com | Homecareassistancemontreal.ca On Mon, Jul 11, 2022 at 9:28 AM Taneshia Persaud wrote: > Good morning all, > > Just to update you, Maventech is still looking into this matter. Hoping t= o > have an update today. Keep you posted. > > Best, > > Taneshia > > On Mon, Jul 4, 2022 at 9:46 AM Irin Eva wrote: > >> Ok, thank you! >> >> On Mon, Jul 4, 2022 at 9:45 AM Taneshia Persaud > taneshia.persaud@thekey.com> wrote: >> >>> May 30th is also showing 5hrs; June 6th is showing 5.25hrs; and June >>> 13th is showing 5hrs. >>> >>> [image: Screen Shot 2022-07-04 at 9.43.42 AM.png][image: Screen Shot >>> 2022-07-04 at 9.43.54 AM.png][image: Screen Shot 2022-07-04 at 9.44.05 >>> AM.png] >>> >>> Yes, I filed a JIRA ticket on June 27, still under investigation. >>> >>> Thanks, Irin! >>> >>> On Mon, Jul 4, 2022 at 9:44 AM Irin Eva wrote: >>> >>>> It=E2=80=99s May be tech issue. You can connect with them. >>>> >>>> On Mon, Jul 4, 2022 at 9:41 AM Taneshia Persaud >>> taneshia.persaud@thekey.com> wrote: >>>> >>>>> I am confused why June 20th is showing 5.25hrs and June 27th is >>>>> showing 5hrs. >>>>> >>>>> - June 19th CG worked from 9:30pm until 8am June 20th AND 11am-3pm >>>>> (=3D 10.5+4 =3D14.5hrs); and >>>>> - June 26th CG worked 9:30pm (clocked in at 9:46pm) until 7:30am >>>>> (=3D 10hrs). >>>>> >>>>> >>>>> [image: Screen Shot 2022-07-04 at 9.37.21 AM.png][image: Screen Shot >>>>> 2022-07-04 at 9.37.12 AM.png] >>>>> >>>>> On Mon, Jul 4, 2022 at 9:34 AM Irin Eva wrote: >>>>> >>>>>> Hi Taneshia, >>>>>> >>>>>> Please see the below her amts paid out per pay date: >>>>>> >>>>>> *Pay Date June 30, 2022,* >>>>>> Totals Hours =3D 95.25 >>>>>> Totals Amts =3D $1897.00 >>>>>> >>>>>> *Pay Date June 17, 2022,* >>>>>> Totals Hours =3D (Regular Hours) 95.25 + 106.50 (Adjustment Hours pe= r >>>>>> sheet) =3D 201.75 Hrs >>>>>> Totals Amts =3D $3736 >>>>>> >>>>>> *Pay Date June 03, 2022,* >>>>>> Totals Hours =3D 47.50 >>>>>> Totals Amts =3D $946.00 + holiday amts >>>>>> >>>>>> As per my investigation, she got paid whatever shows in the time >>>>>> sheet. It means she got paid correctly from payroll. If there is any= issue >>>>>> with her hours then it means its booking error. You have to adjust t= hose >>>>>> amts with this week's booking. >>>>>> >>>>>> Please let me know if you have any questions. >>>>>> >>>>>> Thanks, >>>>>> Irin >>>>>> [image: image.png] >>>>>> [image: image.png] >>>>>> [image: image.png] >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> On Mon, Jul 4, 202