Re: IMPORTANT -- Fwd: New After Hours Unicom Message Received

--000000000000ce55a505e387af89 Content-Type: multipart/alternative; boundary="000000000000ce55a505e387af88" --000000000000ce55a505e387af88 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Good idea @Sandra Daoust . Just checked, and on the booking side, everything looks as it should be @Ir= in Eva . Thanks, Taneshia On Mon, Jul 11, 2022 at 9:35 AM Sandra Daoust wrote: > Thanks Taneshia > @Irin Eva @Taneshia maybe we can have an extra look > at her pay before it runs this week to manually iron out any issues (in > case the same problem is arising). > Thanks. > > > > Sandra Daoust > > > > *Finance Manager - Canada* > > Tel: 514.907.5065 | Fax: 514.221.4265 > > sdaoust@homecareassistance.com | Homecareassistancemontreal.ca > > > > > > On Mon, Jul 11, 2022 at 9:28 AM Taneshia Persaud taneshia.persaud@thekey.com> wrote: > >> Good morning all, >> >> Just to update you, Maventech is still looking into this matter. Hoping >> to have an update today. Keep you posted. >> >> Best, >> >> Taneshia >> >> On Mon, Jul 4, 2022 at 9:46 AM Irin Eva wrote: >> >>> Ok, thank you! >>> >>> On Mon, Jul 4, 2022 at 9:45 AM Taneshia Persaud >> taneshia.persaud@thekey.com> wrote: >>> >>>> May 30th is also showing 5hrs; June 6th is showing 5.25hrs; and June >>>> 13th is showing 5hrs. >>>> >>>> [image: Screen Shot 2022-07-04 at 9.43.42 AM.png][image: Screen Shot >>>> 2022-07-04 at 9.43.54 AM.png][image: Screen Shot 2022-07-04 at 9.44.05 >>>> AM.png] >>>> >>>> Yes, I filed a JIRA ticket on June 27, still under investigation. >>>> >>>> Thanks, Irin! >>>> >>>> On Mon, Jul 4, 2022 at 9:44 AM Irin Eva wrote: >>>> >>>>> It=E2=80=99s May be tech issue. You can connect with them. >>>>> >>>>> On Mon, Jul 4, 2022 at 9:41 AM Taneshia Persaud >>>> taneshia.persaud@thekey.com> wrote: >>>>> >>>>>> I am confused why June 20th is showing 5.25hrs and June 27th is >>>>>> showing 5hrs. >>>>>> >>>>>> - June 19th CG worked from 9:30pm until 8am June 20th AND >>>>>> 11am-3pm (=3D 10.5+4 =3D14.5hrs); and >>>>>> - June 26th CG worked 9:30pm (clocked in at 9:46pm) until 7:30am >>>>>> (=3D 10hrs). >>>>>> >>>>>> >>>>>> [image: Screen Shot 2022-07-04 at 9.37.21 AM.png][image: Screen Shot >>>>>> 2022-07-04 at 9.37.12 AM.png] >>>>>> >>>>>> On Mon, Jul 4, 2022 at 9:34 AM Irin Eva wrote: >>>>>> >>>>>>> Hi Taneshia, >>>>>>> >>>>>>> Please see the below her amts paid out per pay date: >>>>>>> >>>>>>> *Pay Date June 30, 2022,* >>>>>>> Totals Hours =3D 95.25 >>>>>>> Totals Amts =3D $1897.00 >>>>>>> >>>>>>> *Pay Date June 17, 2022,* >>>>>>> Totals Hours =3D (Regular Hours) 95.25 + 106.50 (Adjustment Hours p= er >>>>>>> sheet) =3D 201.75 Hrs >>>>>>> Totals Amts =3D $3736 >>>>>>> >>>>>>> *Pay Date June 03, 2022,* >>>>>>> Totals Hours =3D 47.50 >>>>>>> Totals Amts =3D $946.00 + holiday amts >>>>>>> >>>>>>> As per my investigation, she got paid whatever shows in the time >>>>>>> sheet. It means she got paid correctly from payroll. If there is an= y issue >>>>>>> with her hours the