Re: IMPORTANT -- Fwd: New After Hours Unicom Message Received

--00000000000035435b05e3878624 Content-Type: multipart/alternative; boundary="00000000000035435a05e3878623" --00000000000035435a05e3878623 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Good morning all, Just to update you, Maventech is still looking into this matter. Hoping to have an update today. Keep you posted. Best, Taneshia On Mon, Jul 4, 2022 at 9:46 AM Irin Eva wrote: > Ok, thank you! > > On Mon, Jul 4, 2022 at 9:45 AM Taneshia Persaud taneshia.persaud@thekey.com> wrote: > >> May 30th is also showing 5hrs; June 6th is showing 5.25hrs; and June 13t= h >> is showing 5hrs. >> >> [image: Screen Shot 2022-07-04 at 9.43.42 AM.png][image: Screen Shot >> 2022-07-04 at 9.43.54 AM.png][image: Screen Shot 2022-07-04 at 9.44.05 >> AM.png] >> >> Yes, I filed a JIRA ticket on June 27, still under investigation. >> >> Thanks, Irin! >> >> On Mon, Jul 4, 2022 at 9:44 AM Irin Eva wrote: >> >>> It=E2=80=99s May be tech issue. You can connect with them. >>> >>> On Mon, Jul 4, 2022 at 9:41 AM Taneshia Persaud >> taneshia.persaud@thekey.com> wrote: >>> >>>> I am confused why June 20th is showing 5.25hrs and June 27th is showin= g >>>> 5hrs. >>>> >>>> - June 19th CG worked from 9:30pm until 8am June 20th AND 11am-3pm >>>> (=3D 10.5+4 =3D14.5hrs); and >>>> - June 26th CG worked 9:30pm (clocked in at 9:46pm) until 7:30am (= =3D >>>> 10hrs). >>>> >>>> >>>> [image: Screen Shot 2022-07-04 at 9.37.21 AM.png][image: Screen Shot >>>> 2022-07-04 at 9.37.12 AM.png] >>>> >>>> On Mon, Jul 4, 2022 at 9:34 AM Irin Eva wrote: >>>> >>>>> Hi Taneshia, >>>>> >>>>> Please see the below her amts paid out per pay date: >>>>> >>>>> *Pay Date June 30, 2022,* >>>>> Totals Hours =3D 95.25 >>>>> Totals Amts =3D $1897.00 >>>>> >>>>> *Pay Date June 17, 2022,* >>>>> Totals Hours =3D (Regular Hours) 95.25 + 106.50 (Adjustment Hours per >>>>> sheet) =3D 201.75 Hrs >>>>> Totals Amts =3D $3736 >>>>> >>>>> *Pay Date June 03, 2022,* >>>>> Totals Hours =3D 47.50 >>>>> Totals Amts =3D $946.00 + holiday amts >>>>> >>>>> As per my investigation, she got paid whatever shows in the time >>>>> sheet. It means she got paid correctly from payroll. If there is any = issue >>>>> with her hours then it means its booking error. You have to adjust th= ose >>>>> amts with this week's booking. >>>>> >>>>> Please let me know if you have any questions. >>>>> >>>>> Thanks, >>>>> Irin >>>>> [image: image.png] >>>>> [image: image.png] >>>>> [image: image.png] >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> On Mon, Jul 4, 2022 at 9:12 AM Irin Eva wrote: >>>>> >>>>>> Hi Taneshia, >>>>>> >>>>>> I will have a look and let you know. >>>>>> >>>>>> Thanks, >>>>>> Irin >>>>>> >>>>>> On Mon, Jul 4, 2022 at 7:38 AM Taneshia Persaud >>>>> taneshia.persaud@thekey.com> wrote: >>>>>> >>>>>>> Hi all, >>>>>>> >>>>>>> Just to clarify, her shifts should not be live-in, but: >>>>>>> >>>>>>> - 48.5hrs/wk "Overnight Active Care (Hourly)" with client#11780; >>>>>>> and >>>>>>> - 4hrs/wk "Personal Care (Hourly