Re: Access to Salesforce for Claire McCorquodale and Kristal Parris

--000000000000d6f464061adc229d Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Audra, Let me look into this. From my understanding the access is provided by Saviyant rather than Salesforce, so let me see where the request is at right now in the process. Best Regards, Renee On Fri, Jun 14, 2024 at 12:07=E2=80=AFPM Audra Williams = wrote: > @Renee Drobek can you please escalate this? > > Best, > > On Fri, Jun 14, 2024 at 8:59=E2=80=AFAM Timothy Thomas wr= ote: > >> 10 days and no response from SF support. >> >> Can I get authority to make changes? >> >> Tim Thomas >> Head of Canada Division >> *Please note my email has changed:* >> tt@TheKey.com >> (514) 591-9387 >> TheKey.ca >> [image: TheKey] >> >> >> ---------- Forwarded message --------- >> From: Timon Page >> Date: Fri, Jun 14, 2024 at 11:41=E2=80=AFAM >> Subject: Fwd: Access to Salesforce for Claire McCorquodale and Kristal >> Parris >> To: Timothy Thomas >> >> >> Hey Tim, here is the Salesforce ticket. >> Timon Page >> General Manager, Ontario >> *Please note my email address has changed:* >> timon.page@thekey.com >> Mobile: (437) 223-0841 >> TheKey.com >> >> >> >> ---------- Forwarded message --------- >> From: Timon Page >> Date: Tue, Jun 4, 2024 at 4:56=E2=80=AFPM >> Subject: Access to Salesforce for Claire McCorquodale and Kristal Parris >> To: Sales Force IT Support >> >> >> Hi >> >> I am looking to get access for my 2 new CSM hires. Please advise. >> >> Best regards, >> >> Timon Page >> General Manager, Ontario >> *Please note my email address has changed:* >> timon.page@thekey.com >> Mobile: (437) 223-0841 >> TheKey.com >> >> > > > -- > Audra Williams > Director, Divisional Operations > (425) 757-7027 > TheKey.com > > > [image: TheKey] > --000000000000d6f464061adc229d Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Audra, Let me look into this. From my understanding= the access is provided by Saviyant rather than Salesforce, so let me see w= here the request is at right now in the process.=C2=A0 = Best Regards, Renee On Fri, Jun 14, 2024 at 12:07=E2=80= =AFPM Audra Williams &lt; audraw@thekey= .com &gt; wrote: @Ren= ee Drobek =C2=A0can you please escalate this? Best, On Fri, = Jun 14, 2024 at 8:59=E2=80=AFAM Timothy Thomas &lt; tt@thekey.com &gt; wrote: 10 days and no re= sponse from SF support.=C2=A0 Can I get authority to make changes? Tim Thomas Head of Canada Division <td style=3D"padding:12px 0px 0px;fon