--000000000000e071df05d8017543 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Great, we will just need to stay on top of SABA to get the access. Thanks, Dennis. On Fri, Feb 11, 2022 at 12:02 PM Dennis Fancy wrote: > Hi Alexa, > > > > Please see the email to Fayaz from SABA. He has been our primary point of > contact for these issues. Please let us know if you require anything else= . > > > > Sincerely, > > > > Dennis > > > > *From:* Alexa Graziani > *Sent:* February 11, 2022 1:30 PM > *To:* Lindsey Fancy > *Cc:* Audra Williams ; Dennis Fancy dfancy@homecareassistance.com>; Ru Yun ; > Timothy Thomas > *Subject:* Re: Winnipeg | SABA ending > > > > Hi Lindsey and Dennis, > > > > The last thing we will need to get ads up and running on March 1 is acces= s > to the existing website and having the domain and hosting transferred by > February 25th. Can you please connect me with SABA to get that ball > rolling? They know you aren't renewing your contract, correct? > > > > Sincerely, > > > > On Fri, Jan 28, 2022 at 2:16 PM Alexa Graziani agraziani@homecareassistance.com> wrote: > > The lead info is really helpful, it looks like you received 19 calls/form= s > attributed to paid ads in Q4 and 1 client + 10 calls from organic and 1 > client. > > > > So far this month you've seen 8 from Ads and 3 from organic with 1 total > client so we will use that as a baseline for lead/client volume. Thanks! > > > > On Fri, Jan 28, 2022 at 2:11 PM Alexa Graziani agraziani@homecareassistance.com> wrote: > > Hi Lindsey, > > > > Thank you and understood. > > > > No need to dive into Facebook. I just wanted to get a gauge if you could > sense any callers had seen Facebook ads. > > > > As for the competitors/AL communities, please send a list and we can test > those. > > > > Sincerely, > > > > On Fri, Jan 28, 2022 at 1:50 PM Lindsey Fancy lfancy@homecareassistance.com> wrote: > > Hi Alexa, > > > > I have attached a download of our lead flow report from ClearCare from > January 1, 2021 to today. I will give this with the caveat that for at > least the first half of the year 2021, leads were inconsistently tracked.= I > believe this got better during the latter half of the year and improved > substantially in the 4th quarter. > > > > Our office just had our SalesForce training today so we will be moving > over to that system in advance of your 3/1 start date. > > > > We can only speculate as to what "competitor A" and "competitor B" is. I > know they were doing some utilization of high end assisted living names. = I > would imagine they were also using direct competitor's names. I am not su= re > if you would like to do both of these things but we can certainly help wi= th > providing you the names of our best competitors and communities which we > would often find our clients in, if you would like. > > > > I can also look further into the Facebook side of things, if you would > like. I can't say we really have much insight into this righ