--000000000000dada730600272a0d Content-Type: multipart/alternative; boundary="000000000000dada720600272a0c" --000000000000dada720600272a0c Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Perfect, thank you. On Mon, Jul 10, 2023 at 4:16 PM wrote: > Thanks Cheryl, > > > > I have updated the invite to remove Shantel and include Tim. > > > > *Michelle Kenaga* > > Senior Manager Billing and Submissions > > Direct line: (408) 831-0579 > > michelle.kenaga@thekey.com > > [image: TheKey] > > > > *From:* Cheryl Cartwright > *Sent:* Monday, July 10, 2023 12:00 PM > *To:* michelle.kenaga@thekey.com > *Cc:* Timothy Thomas ; lito.delapena@thekey.com > *Subject:* Re: Invitation: Canada touch base @ Fri Jul 7, 2023 10am - > 10:30am (MDT) (ssousa@thekey.com) > > > > Hi Michelle, > > > > Shawntel is a client success manager for Alberta. Her clients reach out t= o > her as all our clients reach out to their case manager or to myself about > billing issues as Client Success Managers are the first point of contact. > > > > If you want to discuss the Canadian market though myself and Tim would be > more appropriate to have in that kind of meeting. > > > > Hope that helps clarify things, > > > > Cheryl > > > > On Fri, Jul 7, 2023 at 8:54 PM wrote: > > Hi Cheryl, > > > > This is to touch base with the Canadian local office to ensure we > streamline communication in order to build collegial and collaborative > partnership. > > > > I have been noticing clients contacting Shawntel directly and would like > to partner more efficiently ultimately gaining trust from clients as well > as improving the client experience with billing. > > > > If you have any objections to meeting, please let me know and I can cance= l > this call. > > > > *Michelle Kenaga* > > Senior Manager Billing and Submissions > > Direct line: (408) 831-0579 > > michelle.kenaga@thekey.com > > [image: TheKey] > > > > *From:* Cheryl Cartwright > *Sent:* Friday, July 7, 2023 3:07 PM > *To:* Shawntel Sousa > *Cc:* Michelle Kenaga ; > kristy.poyner@thekey.com; lito.delapena@thekey.com > *Subject:* Re: Invitation: Canada touch base @ Fri Jul 7, 2023 10am - > 10:30am (MDT) (ssousa@thekey.com) > > > > What is this regarding? I=E2=80=99m confused by the guest list even. > > > > On Thu, Jul 6, 2023 at 1:17 PM Shawntel Sousa wrote: > > I am away Friday. > > > > On Thu, Jul 6, 2023 at 10:03 AM Michelle Kenaga michelle.kenaga@thekey.com> wrote: > > Canada touch base > > Join with Google Meet =E2=80=93 You have been invited by > michelle.kenaga@thekey.com to attend an event named Canada touch base on > Friday Jul 7, 2023 =E2=8B=85 10am =E2=80=93 10:30am (Mountain Time - Edmo= nton). > > > > *Join with Google Meet* > Meeting link > > meet.google.com/jep-gbpy-rwk > Join by phone > > (US) +1 402-781-0483 > PIN: 171196427 > > More phone numbers > > > When > > Friday Jul 7, 2023 =E2=8B=85 10am =E2=80=93 10:30am (Mountain Time - Edmo= nton) > Guests > > michelle.kenaga@thekey.com - organiz