RE: Invitation: Canada touch base @ Fri Jul 7, 2023 10am - 10:30am (MDT) (ssousa@thekey.com)

This is a multipart message in MIME format. ------=_NextPart_000_031D_01D9B328.4A03FF60 Content-Type: multipart/alternative; boundary="----=_NextPart_001_031E_01D9B328.4A042670" ------=_NextPart_001_031E_01D9B328.4A042670 Content-Type: text/plain; charset="utf-8" Content-Transfer-Encoding: quoted-printable Thanks Cheryl,=20 =20 I have updated the invite to remove Shantel and include Tim. =20 Michelle Kenaga Senior Manager Billing and Submissions Direct line: (408) 831-0579 michelle.kenaga@thekey.com =20 =20 =20 From: Cheryl Cartwright =20 Sent: Monday, July 10, 2023 12:00 PM To: michelle.kenaga@thekey.com Cc: Timothy Thomas ; lito.delapena@thekey.com Subject: Re: Invitation: Canada touch base @ Fri Jul 7, 2023 10am - = 10:30am (MDT) (ssousa@thekey.com) =20 Hi Michelle, =20 Shawntel is a client success manager for Alberta. Her clients reach out = to her as all our clients reach out to their case manager or to myself = about billing issues as Client Success Managers are the first point of = contact.=20 =20 If you want to discuss the Canadian market though myself and Tim would = be more appropriate to have in that kind of meeting.=20 =20 Hope that helps clarify things, =20 Cheryl =20 On Fri, Jul 7, 2023 at 8:54 PM > wrote: Hi Cheryl,=20 =20 This is to touch base with the Canadian local office to ensure we = streamline communication in order to build collegial and collaborative = partnership.=20 =20 I have been noticing clients contacting Shawntel directly and would like = to partner more efficiently ultimately gaining trust from clients as = well as improving the client experience with billing.=20 =20 If you have any objections to meeting, please let me know and I can = cancel this call.=20 =20 Michelle Kenaga Senior Manager Billing and Submissions Direct line: (408) 831-0579 michelle.kenaga@thekey.com =20 =20 =20 From: Cheryl Cartwright >=20 Sent: Friday, July 7, 2023 3:07 PM To: Shawntel Sousa > Cc: Michelle Kenaga >; kristy.poyner@thekey.com = ; lito.delapena@thekey.com = =20 Subject: Re: Invitation: Canada touch base @ Fri Jul 7, 2023 10am - = 10:30am (MDT) (ssousa@thekey.com ) =20 What is this regarding? I=E2=80=99m confused by the guest list even.=20 =20 On Thu, Jul 6, 2023 at 1:17 PM Shawntel Sousa > wrote: I am away Friday.=20 =20 On Thu, Jul 6, 2023 at 10:03 AM Michelle Kenaga = > wrote: Canada touch base=20 Join with Google Meet =E2=80=93 You have been invited by = michelle.kenaga@thekey.com to = attend an event named Canada touch base on Friday Jul 7, 2023 =E2=8B=85 = 10am =E2=80=93 10:30am (Mountain Time - Edmonton). =20 Join with Google Meet Meeting link = meet.google.com/jep-gbpy-rwk Join by phone (US) +1 402-781-0483=20 PIN: 171196427 More phone = numbers =20 When Friday Jul 7, 2023 =E2=8B=85 10am =E2=80=93 10:30am (Mountain Time - = Edmonton) Guests michelle.kenaga@thekey.com - = organizer ccartwright@thekey.com ssousa@thekey.com lito.delapena@thekey.com kristy.poyner@thekey.com - optional = View all guest info Reply for ssousa@theke