--000000000000cff6ed05f3a5f815 Content-Type: multipart/alternative; boundary="000000000000cff6ea05f3a5f814" --000000000000cff6ea05f3a5f814 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Allison, Thank you for this. From which date should we credit the client? @Timothy Thomas I can do maybe all of December? Please let me know. thanks On Wed, Feb 1, 2023 at 11:04 AM Allison Brennan wrote: > Hi Ali, > > Kathleen Osagie has a social worker from the LHIN that comes out to do > assessments for her. This makes her tax exempt from our services and it w= as > not previously included on her bills. > > Moving forward, I have Unticked the "Charge Tax" box in CC and am > waiting for her form to return. > > Tim is here, and said we maybe could credit the family back the taxes for > the last 30 days if possible. > > They have now added in overnight support 11pm-7am to assist her overnight= , > but this is not sustainable for the family. We have decreased their > overnight billing rate to 34/hr to help them out in this > difficult situation. So Tyler has customized their rate to reflect that. > > Please let me know if you have any questions. > > Take Care, > *Allison Brennan* > *Client Success Manager* > *Home Care Assistance - **Serving Oakville, Mississauga, Burlington, > Waterloo & Wellington region* > 375 University Ave E, Waterloo, ON, N2K3M7 > > *Tel: 519-954-2111 Ext: 1410003* > 2525 Old Bronte Rd, Suite 212, Oakville, ON, > L6M > 4J2 > > *Tel: 905-337-1200* > > > *Champions of Aging Well* > > *www.**H**o * > > *me Care > Assistance > Waterloo > .ca > www.HomeCareAssistanceGuelph.ca* > *www.HomeCareAssistanceOakville.ca**www.HomeCareAssistanceMississauga.ca* > > Visit our Website > Balanced Care Method > Cognitive Therapeutics > Read our Reviews > --=20 *Ali Malik* Manager - Financial Operations --000000000000cff6ea05f3a5f814 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Allison, Thank you for this. From which date should we credit the client?=C2=A0 @Timothy Thomas =C2=A0 I can do= maybe all of December? Please let me know. thanks On Wed, Feb 1, 2023 at 11:04 AM Allison Bren= nan < allison.b= rennan@homecareassistance.com > wrote: Hi Ali, Ka= thleen Osagie has a social worker from the LHIN that comes out to do assess= ments for her. This makes her tax exempt from our services and it was not p= reviously included on her bills. Moving forward, I= have Unticked the "Charge Tax" box in CC and am waiting=C2=A0for= her form to return. Tim is here, and said we mayb= e could credit the family back the taxes for the last 30 days if possible. They have now added i