--000000000000c80faa06141beded Content-Type: multipart/alternative; boundary="000000000000c80fa806141bedec" --000000000000c80fa806141bedec Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Cheryl, Pls see below what we can see in Clear Care: [image: image.png] Thanks, Irin On Wed, Mar 20, 2024 at 2:31=E2=80=AFPM Cheryl Cartwright wrote: > Booking audits are done by us and we can't just move caregivers to OT. > This caregiver has an entire week that was paid in OT for no reason. > > We don't just pay km's and OT without flagging it first and verifying it. > We are very strict about OT and all our clients pay it. Something isn't > right her but she was not put in as OT, I can even see that in clear care= . > She is marked as just regular pay in each shift with the exception of Jan > 1. > > > > On Wed, Mar 20, 2024 at 3:26=E2=80=AFPM Irin Eva wr= ote: > >> Hi Timothy, >> >> We paid employee's what shows in the Clear Care reports. We don't not >> verify individuals one by one. >> >> We balance CC totals and Ceridian totals and code it based on what CC >> shows. >> >> I think this verifies who did the booking audit . >> >> Thanks, >> Irin >> >> On Wed, Mar 20, 2024 at 2:22=E2=80=AFPM Timothy Thomas w= rote: >> >>> Irin do you believe this is an error as well? >>> >>> If so, how are we sure there aren't others? >>> >>> On Wed, Mar 20, 2024 at 2:11=E2=80=AFPM Cheryl Cartwright >> ccartwright@thekey.com> wrote: >>> >>>> Tim, how do you want me to explain this on that sheet? Obviously this >>>> was a mistake. >>>> >>>> On Wed, Mar 20, 2024 at 3:09=E2=80=AFPM Irin Eva = wrote: >>>> >>>>> Hi Cheryl, >>>>> >>>>> Yes, The 36.5 hours was paid 1.5 times. >>>>> >>>>> This is what the reports show after we download and we pay this way. >>>>> >>>>> [image: image.png] >>>>> >>>>> Thanks, >>>>> Irin >>>>> >>>>> On Wed, Mar 20, 2024 at 1:55=E2=80=AFPM Cheryl Cartwright >>>> ccartwright@thekey.com> wrote: >>>>> >>>>>> That makes no sense though. The 1st should have been paid at time an= d >>>>>> a half for the holiday and in clear care that is correct. The rest o= f the >>>>>> week is normal at regular pay and she in no way was in OT. >>>>>> >>>>>> Was she actually paid 36.5 hours at 1.5x? We can=E2=80=99t fix this = with her >>>>>> now but we need to explain this to corporate seeing as she was not i= n OT. >>>>>> >>>>>> Cheryl >>>>>> >>>>>> On Wed, Mar 20, 2024 at 2:52=E2=80=AFPM Irin Eva wrote: >>>>>> >>>>>>> Hi Cheryl, >>>>>>> >>>>>>> I am not sure. When we download the reports, it shows 55.75 >>>>>>> regular and 36.25 is OT. So, we paid that way. >>>>>>> >>>>>>> Thanks, >>>>>>> Irin >>>>>>> >>>>>>> On Wed, Mar 20, 2024 at 12:45=E2=80=AFPM Cheryl Cartwright >>>>>> ccartwright@thekey.com> wrote: >>>>>>> >>>>>>>> I don't understand why 36.25 hours went into OT and were not part >>>>>>>> of her regular hours. She was only at 55.75. This doesn't seem rig= ht. Why >>>>>>>> would she have 0's for regular hours and have OT? >>>>>>>>